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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 166920 Views
  • 32 replies
  • 9 likes
  • 166920 Views
  • 32 replies
  • 9 likes

Solved!!Superuser Contribution Plan Familiar Premium no valida mismo domicilio

Hola, Estoy teniendo un problema con la cuenta del plan familiar premium. Se me han desligado todas las cuentas atadas a la principal por que no pudieron confirmar el mismo domicilio. Cuando accedo a la cuenta principal para ver que domicilio tiene p...

  • Newbie
  • Hola,    Estoy teniendo un problema con la cuenta del plan familiar premium. Se me han desligado todas las cuentas atadas a la principal por que no pudieron confirmar el mismo domicilio.&...
  • Nacha
  • Newbie
  • 25423 Views
  • 25 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 25423 Views
  • 25 replies
  • 0 likes

Plan Familiar Inservible

Contrate el Plan Familiar, un miembro de mi familia pudo entrar sin problemas pero al mandarselo a otro y realizando su proceso el sistema dice que no puede validar el domicilio, y esto es incoherente, ya que todos vivimos en la misma casa. Supuse qu...

  • Newbie
  • Contrate el Plan Familiar, un miembro de mi familia pudo entrar sin problemas pero al mandarselo a otro y realizando su proceso el sistema dice que no puede validar el domicilio, y esto es incoh...
  • itu_
  • Community Legend
  • 825 Views
  • 1 replies
  • 0 likes
  • Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 825 Views
  • 1 replies
  • 0 likes

Solved!! Premium to Premium for family PAYMENT

Hello everyone! My name's Alessia, I'm Italian! I have a question... so, I'm already a premium user but I'd like to upgrade to Family so that my dad can listen to the music he wants to easily. The thing is: my account renewal is on the 12 of each mon...

  • Newbie
  • Hello everyone! My name's Alessia, I'm Italian! I have a question... so, I'm already a premium user but I'd like to upgrade to Family so that my dad can listen to the music he wants to easily. The t...
  • Maxim
  • Spotify Star
  • 1669 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 1669 Views
  • 1 replies
  • 0 likes