Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9388 Views
  • 3 replies
  • 9 likes
  • Security
  • 9388 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485343 Views
  • 979 replies
  • 111 likes
  • Account
  • 485343 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211807 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211807 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121489 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121489 Views
  • 72 replies
  • 12 likes

Cannot Redeem Spotify Gift Card!

I have purchased a spotify gift card at Walmart because I want to use it to apply it to my account..I cannot get the card redeemed!! I have gone to the website spotify.com/redeem and put in the code that I had to scratch off on the back of the card a...

  • Newbie
  • I have purchased a spotify gift card at Walmart because I want to use it to apply it to my account..I cannot get the card redeemed!! I have gone to the website spotify.com/redeem and put in the code ...
  • Runiss77
  • Newbie
  • 20369 Views
  • 11 replies
  • 57 likes
  • Gift Card
  • 20369 Views
  • 11 replies
  • 57 likes

Superuser Contribution Cancel Gift Card

Last week, february 7, I purchase a gift card of 3 motnhs premium for someone else. And I choose to sent the email with the gift for this tuesday. I was wondering if I could cancel this email. Or canceling the gift card. I dont mind using the giftcar...

  • Casual Listener
  • Last week, february 7, I purchase a gift card of 3 motnhs premium for someone else. And I choose to sent the email with the gift for this tuesday.  I was wondering if I could cancel this email....
  • user-removed
  • Not applicable
  • 1425 Views
  • 1 replies
  • 0 likes
  • Gift Card
  • 1425 Views
  • 1 replies
  • 0 likes

Fix the Gift Card Delivery Date Input Box

Problem: the date format is YEAR-MONTH-DAY, which is backwards from every other form in existence. But, most importantly, there are no instructions as to this format--I had to search online to find it after failing on every other format I could think...

  • Newbie
  • Problem: the date format is YEAR-MONTH-DAY, which is backwards from every other form in existence.  But, most importantly, there are no instructions as to this format--I had to search online to ...
  • whiteminingequi
  • Newbie
  • 1639 Views
  • 1 replies
  • 0 likes
  • Gift Card
  • 1639 Views
  • 1 replies
  • 0 likes

Solved!! Giftcard Redeem Doesnt Work! What now?

I bought a Giftcard from a Store 3 Hours ago. I try it and try it but they still saying "This Code Is not Aviable" or something like that. I desparate! What now?Sorry for my Bad english i come from Germany

  • Casual Listener
  • I bought a Giftcard from a Store 3 Hours ago. I try it and try it but they still saying "This Code Is not Aviable" or something like that. I desparate! What now? Sorry for my Bad english i come fr...
  • midnaxxx1
  • Casual Listener
  • 1759 Views
  • 8 replies
  • 0 likes
  • Gift Card
  • 1759 Views
  • 8 replies
  • 0 likes