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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9138 Views
  • 2 replies
  • 9 likes
  • Security
  • 9138 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483108 Views
  • 979 replies
  • 111 likes
  • Account
  • 483108 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211193 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211193 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121075 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121075 Views
  • 72 replies
  • 12 likes

Facebook App Settings: Invalid permission specified

When clicking the Spotify App edit link on the Facebook App Settings page, I recieve the following error: Invalid permission specifiedThe app requested an invalid permission: whitelisted_offline_access Here is a screenshot of the issue: http://i.minu...

  • Visitor
  • ...hitelisted_offline_access   Here is a screenshot of the issue: http://i.minus.com/iboshpNSK2ikEt.PNG   I need to change my privacy settings and this error won't even let me view the Spotify a...
  • Sam
  • Spotify
  • 2693 Views
  • 5 replies
  • 5 likes
  • Facebook
    Privacy
    settings
  • 2693 Views
  • 5 replies
  • 5 likes