Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: 10 seconds

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 54018 Views
  • 68 replies
  • 25 likes
  • 54018 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 27694 Views
  • 5 replies
  • 0 likes
  • 27694 Views
  • 5 replies
  • 0 likes

App stops playing at 9 seconds

PlanPremiumCountryBrazil DeviceASUS Zenfone 3MAXOperating SystemAndroid Nougat Recently, my app started to interrupt the music playing after 9 seconds elapsed. I saw some similar issues, but the solutions is always a restart the device or clean reins...

  • Regular
  • Plan Premium Country Brazil   Device ASUS Zenfone 3MAX Operating System Android Nougat   Recently, my app started to interrupt the music playing after 9 seconds elapsed.   ...
  • ph_sa
  • Regular
  • 805 Views
  • 2 replies
  • 0 likes
  • 10 seconds
    9 seconds
    Android
  • 805 Views
  • 2 replies
  • 0 likes