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Topics with Label: android 11

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 43007 Views
  • 66 replies
  • 25 likes
  • 43007 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878288 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878288 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26452 Views
  • 4 replies
  • 0 likes
  • 26452 Views
  • 4 replies
  • 0 likes

Superuser Contribution "Up Next" or Queue Not Matching List of Songs In Radios

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S21 Ultra 5GOperating SystemAndroid v11.0, One UI v3.1 My Question or IssueRadios used to have a queue that played the songs in the list in order. While "Liked Songs" and other playlists keep the qu...

  • Casual Listener
  •   Plan Premium Country United States Device Samsung Galaxy S21 Ultra 5G Operating System Android v11.0, One UI v3.1   My Question or Issue Radios used to have a queue that played...
  • Lyubka
  • Moderator
  • 2539 Views
  • 16 replies
  • 3 likes
  • Android
    android 11
    Queue Problems
    Up next
  • 2539 Views
  • 16 replies
  • 3 likes

Superuser Contribution Latest Update and Android Auto

PlanFamilyCountryGermanyDeviceOneplus 8 ProOperating SystemOxygenOS 11 Hi everyone, Spotify stopped working on android auto after the last update. The app can be operated, but selecting and playing songs does not work. Only restarting the app on the ...

  • Casual Listener
  •   Plan Family Country Germany Device Oneplus 8 Pro Operating System OxygenOS 11   Hi everyone,   Spotify stopped working on android auto after the last update. The app can ...
  • Yordan
  • Moderator
  • 785 Views
  • 4 replies
  • 0 likes
  • android 11
    android auto
    OnePlus 8 Pro
  • 785 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics not showing (checked other threads)

PlanPremium Family PlanCountryPolandDeviceSamsung A71Operating SystemAndroid 11 (samsung system overlay 3.1) account started in 2017 (I noticed that for younger accounts the problem doesn't appear) and I won't switch to another My Question or IssueIn...

  • Casual Listener
  •   Plan Premium Family Plan Country Poland Device Samsung A71 Operating System Android 11 (samsung system overlay 3.1)    account started in 2017 (I noticed that for younger a...
  • Alex
  • Spotify Legend
  • 973 Views
  • 1 replies
  • 0 likes
  • android 11
  • 973 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not Reporting Listening Activity

PlanPremiumCountryUSDeviceSamsung S21 UltraOperating SystemAndroid 11 My Question or IssueAndroid devices no longer update their listening activity for friends on the latest version

  • Casual Listener
  • Plan Premium Country US Device Samsung S21 Ultra Operating System Android 11   My Question or Issue Android devices no longer update their listening activity for friends on the latest ...
  • Ver
  • Spotify Legend
  • 333 Views
  • 2 replies
  • 0 likes
  • android 11
    listening activity
  • 333 Views
  • 2 replies
  • 0 likes

Superuser Contribution ANDROID AUTO. Paused automatically when i change the songs

PlanPremiumCountryArgentinaDeviceSamsung A71 Operating SystemAndroid 11 connected with a UCONNECT central My Question or Issue Since a few days, when I change the song in Spotify using android auto, the screen shows "audio disabled" and I have to res...

  • Newbie
  • Plan Premium Country Argentina Device Samsung A71  Operating System Android 11 connected with a UCONNECT central   My Question or Issue   Since a few days, when I change the...
  • MafeG
  • Spotify Legend
  • 856 Views
  • 1 replies
  • 0 likes
  • android 11
    android auto
    pause
    uconnect
  • 856 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sections of Like Songs not playing when selected

PlanPremiumCountryUSADevicePixel 4Operating SystemAndroid 11Version8.5.82.894 My Question or IssueRecently sections of my 'Liked' songs have become unplayable if I were to tap on them. They are not greyed out and will play when using the desktop and ...

  • Regular
  • Plan Premium Country USA Device Pixel 4 Operating System Android 11 Version 8.5.82.894   My Question or Issue Recently sections of my 'Liked' songs have become unplayable if I were t...
  • Alex
  • Spotify Legend
  • 424 Views
  • 3 replies
  • 0 likes
  • android 11
    Liked Songs Playlist
    Mobile
    Pixel 4
  • 424 Views
  • 3 replies
  • 0 likes

Superuser Contribution Pixel 3a XL - Problems since Android 11 update

PlanPremiumCountryMéxixo DevicePixel 3a XLOperating SystemAndroid 11 My Question or IssueI have problems since I updated my Pixel 3a XL to the Android 11 OS. When I am in my car listening to spotify through bluetooth, the streaming gets intermittent....

  • Visitor
  •   Plan Premium Country Méxixo   Device Pixel 3a XL Operating System Android 11   My Question or Issue I have problems since I updated my Pixel 3a XL to the Android 11 OS. W...
  • Mario
  • Spotify Legend
  • 925 Views
  • 1 replies
  • 1 likes
  • android 11
    crashes
    intermittent streaming
    Pixel 3a XL
  • 925 Views
  • 1 replies
  • 1 likes