Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Android 12

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50772 Views
  • 66 replies
  • 25 likes
  • 50772 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881467 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881467 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27272 Views
  • 4 replies
  • 0 likes
  • 27272 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Always Downloading

PlanPremiumCountryUSADeviceSamsung Z Fold 3Operating SystemAndroid 12 My Question or IssueThis is an ongoing issue and is very annoying. Whenever I open Spotify on my mobile, I get the notification of "downloading # out of # (93% complete)" or someth...

  • Newbie
  • Plan Premium Country USA Device Samsung Z Fold 3 Operating System Android 12   My Question or Issue This is an ongoing issue and is very annoying. Whenever I open Spotify on my mobile,...
  • Kyubendo
  • Regular
  • 50339 Views
  • 25 replies
  • 13 likes
  • Android 12
    Android Notification Interruptions
    downloading
  • 50339 Views
  • 25 replies
  • 13 likes

Superuser Contribution Music pausing frequently on Pixel 6

PlanPremiumCountryUKDevicePixel 6Operating SystemAndroid 12 My Question or IssueFor the past week or so music has been randomly pausing on my Pixel 6.- The app is not crashing, or closing, but the music just pauses.- This happens even if the screen i...

  • Casual Listener
  •   Plan Premium Country UK Device Pixel 6 Operating System Android 12   My Question or Issue For the past week or so music has been randomly pausing on my Pixel 6. - The app is n...
  • MihailY
  • Moderator
  • 15829 Views
  • 12 replies
  • 1 likes
  • Android
    Android 12
    Pixel 6
  • 15829 Views
  • 12 replies
  • 1 likes

Superuser Contribution Unreasonable battery drain on Pixel 3a

PlanPremium CountryUS DeviceGoogle Pixel 3a Operating SystemAndroid 12Google play system update from august 1st 2022Security update from may 5th 2022Build number SP2A.220505.008 My Question or IssueSpotify is using a massive amount of battery and cau...

Screenshot_20220920-181441.png
  • Regular
  • Plan Premium   Country US   Device Google Pixel 3a    Operating System Android 12 Google play system update from august 1st 2022 Security update from may 5th 2022 Bui...
  • sekhonp01
  • Casual Listener
  • 2052 Views
  • 8 replies
  • 0 likes
  • Android
    Android 12
    battery
    Google Pixel
  • 2052 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Spotify App loads forever on Android 12

PlanPremiumCountryNetherlands / SwitzerlandDeviceSamsung Galaxy S21 5G / SM-G991B/DSOperating SystemAndroid 12 / One UI 4.0 My Question or IssueIn short: Spotify app isn't usable on this device. Since approx. 1 week I'm not able to search or play son...

  • Regular
  • Plan Premium Country Netherlands / Switzerland Device Samsung Galaxy S21 5G / SM-G991B/DS Operating System Android 12 / One UI 4.0   My Question or Issue In short: Spotify app isn't us...
  • PPG15
  • Casual Listener
  • 8279 Views
  • 37 replies
  • 2 likes
  • Android 12
    bug
  • 8279 Views
  • 37 replies
  • 2 likes

Superuser Contribution volume rocker on version 8.7.68.568 is suddenly tiny

On Spotify version 8.7.68.568, the volume rocker is suddenly tiny and I cannot use my finger to control the rocker. The rocker used to span almost the whole width of the screen and I could use my finger. PlanPremiumCountryusaDevicegalaxy s10+Operatin...

  • Gig Goer
  • On Spotify version 8.7.68.568, the volume rocker is suddenly tiny and I cannot use my finger to control the rocker. The rocker used to span almost the whole width of the screen and I could use my fin...
  • Alex
  • Spotify Legend
  • 341 Views
  • 3 replies
  • 0 likes
  • Android 12
    finger
    volume
  • 341 Views
  • 3 replies
  • 0 likes

Superuser Contribution S22 ultra not displaying songs on Bluetooth stereo, music plays but no steering wheel controls S

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8,Samsung Galaxy S22 ultra Operating SystemS8 Android 9,S22 ultra Android 12My Question or IssueMy S8 works perfectly fine using Spotify through my Bluetooth car stereo. With my new S22 ultra, the sound w...

  • Casual Listener
  • Plan Premium Country Canada Device Samsung Galaxy S8, Samsung Galaxy S22 ultra  Operating System S8 Android 9, S22 ultra Android 12 My Question or Issue My S8 works perfectly fine usi...
  • Oldskuldub
  • Casual Listener
  • 2162 Views
  • 4 replies
  • 0 likes
  • Android 12
    s22
    S22 ultra
  • 2162 Views
  • 4 replies
  • 0 likes

Solved!! Spotify not loading

PlanPremiumCountryNorwayDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 My Question or IssueHello, I'm having issues with my Spotify not loading and being stuck on the Spotify logo when I try to start it. I started having this issue yesterda...

  • Newbie
  • Plan Premium Country Norway Device Samsung Galaxy S22 Ultra Operating System Android 12   My Question or Issue Hello,   I'm having issues with my Spotify not loading and being s...
  • WhizzWr
  • Regular
  • 1744 Views
  • 15 replies
  • 4 likes
  • Android
    Android 12
    loading
    Logo
    stuck
  • 1744 Views
  • 15 replies
  • 4 likes

Superuser Contribution App Crash when Near By Device Setting is on

PlanPremiumCountryCanadaDeviceSony Xperia 5 Mark III , Bose NC 700Operating SystemAndroid 12, Spotify Rev: 8.7.16.1354My Question or IssueMy app recently just keep crashing and force close every time I have my headphone (Bose NC 700) connected. I fou...

  • Regular
  • Plan Premium Country Canada Device Sony Xperia 5 Mark III , Bose NC 700 Operating System Android 12, Spotify Rev: 8.7.16.1354 My Question or Issue My app recently just keep crashing and forc...
  • Alex
  • Spotify Legend
  • 4332 Views
  • 29 replies
  • 11 likes
  • Android 12
    Nearby device
  • 4332 Views
  • 29 replies
  • 11 likes

the app is totally broken on my phone only.

PlanPremiumCountryCanada Devicenote 20 ultra Operating System Android 12My Question or Issueso when i got to log in i hit the log in button and the app crashes nothing i do fixes it ive tried uninstalling reinstalling, I've cleared the cash, and rest...

  • Casual Listener
  •   Plan Premium Country Canada  Device note 20 ultra  Operating System  Android 12 My Question or Issue so when i got to log in i hit the log in button and the app crashe...
  • Taylith
  • Community Legend
  • 389 Views
  • 1 replies
  • 1 likes
  • Android
    Android 12
    C
    Cant log in
  • 389 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Control Spotify Connect volume from outside the app

When using my iPhone X or my Samsung Galaxy S8 I can control Spotify Connect's volume for my Sonos or Echo Dot when Spotify runs in the Background or the Phone is locked. However on my Pixel 6 this is not working. The only way to control the volume i...

  • Casual Listener
  • When using my iPhone X or my Samsung Galaxy S8 I can control Spotify Connect's volume for my Sonos or Echo Dot when Spotify runs in the Background or the Phone is locked. However on my Pixel 6 this i...
  • Eni
  • Moderator
  • 4978 Views
  • 3 replies
  • 0 likes
  • Android
    Android 12
    Pixel 6
  • 4978 Views
  • 3 replies
  • 0 likes