Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Android 14

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 43007 Views
  • 66 replies
  • 25 likes
  • 43007 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878288 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878288 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26452 Views
  • 4 replies
  • 0 likes
  • 26452 Views
  • 4 replies
  • 0 likes

Removing tracks in playlist skips the current song

PlanPremium FamilyCountryUnited Kingdom (England)DeviceSamsung Galaxy S22Operating SystemAndroid 14 (Upside Down Cake) My Question or IssueI put a couple of random tracks from a playlist into my queue. While playing them, I chose to edit the playlist...

  • Casual Listener
  • Plan Premium Family Country United Kingdom (England) Device Samsung Galaxy S22 Operating System Android 14 (Upside Down Cake)   My Question or Issue I put a couple of random tracks fro...
  • 30 Views
  • 0 replies
  • 0 likes
  • Android
    Android 14
    Now playing
    Playlists
    Samsung
    skip
    Troubleshooting
  • 30 Views
  • 0 replies
  • 0 likes

Superuser Contribution queue automatically pausing after song ends

PlanPremiumCountryIrelandDevicePixel 7Operating System(Android 14) My Question or Issuenot rlly too much to add beyond the title. occasionally the queue will start acting up and just pause automatically each time a song ends for no discernible reason...

  • Music Fan
  • Plan Premium Country Ireland Device Pixel 7 Operating System (Android 14)   My Question or Issue not rlly too much to add beyond the title. occasionally the queue will start acting up ...
  • Not applicable
  • 486 Views
  • 5 replies
  • 0 likes
  • "android"
    Android
    Android 14
    Queue bug
    Queue Problems
  • 486 Views
  • 5 replies
  • 0 likes

Superuser Contribution audio stops playing at the start of some songs

PlanPremiumCountryIrelandDevicePixel 7Operating SystemAndroid 14 My Question or Issueevery once in a while ill be listening to an album, playlist or queue and a song will come on, except the audio just doesnt play. idk why, it just doesnt. it says th...

  • Music Fan
  • Plan Premium Country Ireland Device Pixel 7 Operating System Android 14   My Question or Issue every once in a while ill be listening to an album, playlist or queue and a song will com...
  • Maria
  • Moderator
  • 1059 Views
  • 10 replies
  • 0 likes
  • Android
    Android 14
    audio
    audio bug
    Audio not playing
    progress bar
  • 1059 Views
  • 10 replies
  • 0 likes