Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Android Galaxy s8

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 46519 Views
  • 66 replies
  • 25 likes
  • 46519 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879775 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879775 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26841 Views
  • 4 replies
  • 0 likes
  • 26841 Views
  • 4 replies
  • 0 likes

Android Auto Playlist Folders

PlanPremiumCountry DEDeviceSamsung Galaxy S9 + Sony XAV-AX100Operating SystemAndroid Oreo I have a lot of playlists, so many of them are in folders, e.g. a folder called "Genre" containing playlists like "Hip-Hop", "Country" and so on. Some of these ...

  • Casual Listener
  • Plan Premium Country  DE Device Samsung Galaxy S9 + Sony XAV-AX100 Operating System Android Oreo     I have a lot of playlists, so many of them are in folders, e.g. a folder ...
  • 514 Views
  • 0 replies
  • 2 likes
  • Android Auto.
    Android Galaxy s8
    Playlist Visibility
  • 514 Views
  • 0 replies
  • 2 likes

Recently played not showing entire album

Subscription: PremiumCountryCanada Device(Samsung Galaxy Operating System (Android Oreo.) My Question or Issue Hey I was wondering if anyone else had this problem. When i click on an album thats is in my recently played, it only shows the downloaded ...

  • Newbie
  • Subscription: Premium Country Canada  Device (Samsung Galaxy 😎 Operating System  (Android Oreo.)   My Question or Issue    Hey I was wondering if anyone else ...
  • 440 Views
  • 0 replies
  • 0 likes
  • Android
    Android App
    Android Galaxy s8
  • 440 Views
  • 0 replies
  • 0 likes

App problems

PlanPremiumCountry USDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue I'm having severe problems with this new player. Almost every time I try to seek in the track it will reset to zero and I'll be unable to seek anymore. Also ...

  • Casual Listener
  •   Plan Premium Country  US Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue  I'm having severe problems with this new player. Almost ev...
  • Billy-J
  • Spotify Star
  • 726 Views
  • 3 replies
  • 0 likes
  • Android Galaxy s8
  • 726 Views
  • 3 replies
  • 0 likes