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Topics with Label: Android.

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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Casual Listener
  • 42741 Views
  • 66 replies
  • 25 likes
  • 42741 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878149 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878149 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26407 Views
  • 4 replies
  • 0 likes
  • 26407 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Cannot re-install Spotify app on Android.

Hello.I have looked on FAQ's and forum and cannot find this question already asked.How can I re-install Spotify app so that it recognises my phone, rather than saying email and username already in use.I have Huawei Y360, Android 4.4.2, Build VER. A.I...

  • Casual Listener
  • Hello. I have looked on FAQ's and forum and cannot find this question already asked. How can I re-install Spotify app so that it recognises my phone, rather than saying email and username already...
  • Bigbelliedbob
  • Casual Listener
  • 1425 Views
  • 3 replies
  • 0 likes
  • Android.
    Help
    huawei
    Re-install
    Y360
  • 1425 Views
  • 3 replies
  • 0 likes