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Topics with Label: App shuts down

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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 57471 Views
  • 68 replies
  • 25 likes
  • 57471 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 28092 Views
  • 5 replies
  • 0 likes
  • 28092 Views
  • 5 replies
  • 0 likes

Solved!! App says I don't own it

My Spotify app gives me an Internal Service Error message. When I click Ok it gives another window that says "you do not own this app" and closes the app immediately without allowing me to change anything. I already tried reinstalling the app and cle...

  • Casual Listener
  • My Spotify app gives me an Internal Service Error message. When I click Ok it gives another window that says "you do not own this app" and closes the app immediately without allowing me to change any...
  • gvriclba
  • Newbie
  • 45405 Views
  • 6 replies
  • 0 likes
  • App shuts down
  • 45405 Views
  • 6 replies
  • 0 likes