Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: assistant

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 43115 Views
  • 66 replies
  • 25 likes
  • 43115 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878340 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878340 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26473 Views
  • 4 replies
  • 0 likes
  • 26473 Views
  • 4 replies
  • 0 likes

Superuser Contribution Google home playing on someone's devices

Hi, I have a premium account, 2 profiles. I have different Google home devices at home, lately I've sold one of these to a friend of mine, obviously I had deleted my account from it before selling it. Now, from time to time, completely random, when I...

  • Newbie
  • ...ome, Google assistant settings and so on... Also if I check what devices are available to stream music, that one, "bedroom clock" is not there. any idea what this could be? obviously he lives somewhere e...
  • Dian
  • Spotify Legend
  • 505 Views
  • 1 replies
  • 0 likes
  • assistant
    google
    GoogleHome
    Home
  • 505 Views
  • 1 replies
  • 0 likes

hey google does not work when Spotify is on

PlanPremiumDevice(Samsung Note 9)Operating System(Android) My Question or IssueI say Hey google play music.I have it set to work when the screen is off. It is just fine, it starts playing a song for me using Spotify.But then the assistant stops liste...

  • Casual Listener
  • ...tarts playing a song for me using Spotify. But then the assistant stops listening to me. Anything I say, next song, or even hey google is not heard by the assistant.  
  • Tim3036
  • Visitor
  • 669 Views
  • 1 replies
  • 3 likes
  • assistant
  • 669 Views
  • 1 replies
  • 3 likes

Superuser Contribution Google assistant won't play songs on Spotify

Google assistant won't play songs on spotify, it just says "playing on spotify", then it opens spotify and nothing happens. Telling google to play an album or artist works instantly.Edit: Samsung galaxy A5 2017, android 7.0, Spotify 8.4.37.587 armV7

  • Newbie
  • Google assistant won't play songs on spotify, it just says "playing on spotify", then it opens spotify and nothing happens. Telling google to play an album or artist works instantly. Edit: Samsung g...
  • Daisy
  • Spotify Legend
  • 48432 Views
  • 47 replies
  • 17 likes
  • Android
    assistant
    google
    Google Now
    NOW
    ok google
  • 48432 Views
  • 47 replies
  • 17 likes

Superuser Contribution Google Family Link with Spotify Family

My post is about linking google family link kids accounts to individual spotify family account. (spotify support told me I should contact google for thisbut perhaps some where already solve this?) I'm using:* Google Family Link with three <13 year ol...

  • Newbie
  • ...oogle account. The same way I was able to when setting up my account in google assistant/home.    Is this impossible due to the restrictions of family link? If so, this would greatly r...
  • GhostDragon1979
  • Newbie
  • 30717 Views
  • 8 replies
  • 18 likes
  • assistant
    google
    Home
  • 30717 Views
  • 8 replies
  • 18 likes

Solved!! Open or search song in Spotify from Google Assistant

PlanPremiumCountryArgentina DeviceOneplus 2Operating SystemAndroid My Question or IssueI'm using the "What's this song" feature in the Google Now (Google Assistant, Google search Bar) which is a shazam like functionality.When song found, is there a w...

  • Regular
  • Plan Premium Country Argentina   Device Oneplus 2 Operating System Android   My Question or Issue I'm using the "What's this song" feature in the Google Now (Google Assistant, G...
  • AwesomeSauce69
  • Casual Listener
  • 4019 Views
  • 2 replies
  • 0 likes
  • assistant
    google
    Shazam
  • 4019 Views
  • 2 replies
  • 0 likes