Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: BMW

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47282 Views
  • 66 replies
  • 25 likes
  • 47282 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880047 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880047 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26870 Views
  • 4 replies
  • 0 likes
  • 26870 Views
  • 4 replies
  • 0 likes

For those trying to get Spotify on Android to work with BMW Connected Drive...

None of the below information Operating SystemAndroid Oreo My Question or Issue I know everyone struggles to get Spotify to work on BMW Connected Drive. I am just wondering if Spotify is giving any attention to the issue? The last version that worked...

  • Casual Listener
  • None of the below information  Operating System Android Oreo   My Question or Issue  I know everyone struggles to get Spotify to work on BMW Connected Drive. I am just wondering i...
  • Mynciboi
  • Newbie
  • 1214 Views
  • 3 replies
  • 3 likes
  • Android
    BMW
    BMW Connected Drive
  • 1214 Views
  • 3 replies
  • 3 likes

Solved!! Song list stuck on 'Loading in progress' in BMW Head-up

PlanPremiumCountryPolandOperating SystemAndroid 9 with all available updates installedSpotify app version8.4.97.807My Question or IssueThe song list shown in the head-up/windscreen display always shows: Loading in progress (or something like this - i...

  • Regular
  •   Plan Premium Country Poland Operating System Android 9 with all available updates installed Spotify app version 8.4.97.807 My Question or Issue The song list shown in the head-up/win...
  • claim
  • Regular
  • 3898 Views
  • 6 replies
  • 0 likes
  • Android 9.0
    BMW
    songs list
  • 3898 Views
  • 6 replies
  • 0 likes

Spotify on Android 8 & 2014 BMW F30 not displaying song metadata

PlanPremiumDeviceOnePlus 5T with Android 8Car2014 BMW F30 (ConnectedDrive) with latest software My Question or IssueI've been using this setup for a few months now, and it was working perfectly until a couple of weeks ago when I updated the Spotify a...

  • Regular
  • Plan Premium Device OnePlus 5T with Android 8 Car 2014 BMW F30 (ConnectedDrive) with latest software  My Question or Issue I've been using this setup for a few months now, and it was w...
  • chadmarquez09
  • Casual Listener
  • 6525 Views
  • 13 replies
  • 1 likes
  • Android
    BMW
    f30
    Oneplus
    oneplus5t
  • 6525 Views
  • 13 replies
  • 1 likes

Unable to change track from steering wheel

PlanPremiumCountryThailandDeviceSamsung Galaxy S10+Operating SystemAndroid 9.0 My Question or IssueI'm using BMW 3 series (with iDrive 6) and was able to skip track using steering wheel control when I was using iPhone X (iOS 12). However, I can't do ...

  • Newbie
  • Plan Premium Country Thailand Device Samsung Galaxy S10+ Operating System Android 9.0   My Question or Issue I'm using BMW 3 series (with iDrive 6) and was able to skip track using s...
  • 1186 Views
  • 0 replies
  • 3 likes
  • Android 9
    BMW
    BMW and Spotify
    BMW Connected
    BMW integration
    Samsung
  • 1186 Views
  • 0 replies
  • 3 likes

BMW ConnectedDrive

Hi!I have the following:BMW 330e /w connected drive (2018) and no pending SW updatesSamsung s8 (no pending SW updates) With the following problems:The onboard spotify app - Changing to next song gives random songThe spotify menu is working 50% of the...

  • Casual Listener
  • Hi! I have the following: BMW 330e /w connected drive (2018) and no pending SW updates Samsung s8 (no pending SW updates)   With the following problems: The onboard spotify app - C...
  • 1398 Views
  • 0 replies
  • 2 likes
  • BMW
    ConnectedDrive
  • 1398 Views
  • 0 replies
  • 2 likes