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Topics with Label: Cant log on and cant stop payments

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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 55940 Views
  • 68 replies
  • 25 likes
  • 55940 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 27841 Views
  • 5 replies
  • 0 likes
  • 27841 Views
  • 5 replies
  • 0 likes

Deleting my payment

I cannot log back into my account as it says I'm logging in from a different country (I downloaded it abroad)I've tried everything and now gave up.I want to delete my payments, I've rang my bank and they've told me spotifer has to stop they payment.....

  • Newbie
  • I cannot log back into my account as it says I'm logging in from a different country (I downloaded it abroad) I've tried everything and now gave up. I want to delete my payments, I've rang my bank ...
  • Daniel
  • Community Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • Cant log on and cant stop payments
  • 340 Views
  • 1 replies
  • 0 likes