Announcements
Happy Values Week! Today we celebrate *Team Work* in the Spotify Stars Program!

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Connections

Labels

Forum Posts

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Timbo6sic6
  • Casual Listener
  • 67686 Views
  • 69 replies
  • 26 likes
  • 67686 Views
  • 69 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 28942 Views
  • 5 replies
  • 0 likes
  • 28942 Views
  • 5 replies
  • 0 likes

Connections Notificatiom

PlanPremiumCountryJapanDeviceGalaxy S10Operating SystemAndroid 10 My Question or IssueRecently whenever I connect to Bluetooth Spotify shows this notification for "connections" but disappears as soon as I disconnect. Even if I end the app process it ...

  • Newbie
  • Plan Premium Country Japan Device Galaxy S10 Operating System Android 10   My Question or Issue Recently whenever I connect to Bluetooth Spotify shows this notification for "connections...
  • 618 Views
  • 0 replies
  • 0 likes
  • Android
    Bluetooth device management
    Connections
  • 618 Views
  • 0 replies
  • 0 likes

Google Clock "Couldn't connect to Spotify"

PlanPremiumCountryUnited KingdomDeviceOnePlus 6TOperating SystemAndroid Pie 9 My Question or IssueI cannot seem to get Spotify connected to my Google Clock app. I've tried restarting the phone, reinstalling Spotify and clearing the cache in between. ...

  • Visitor
  • ...estarting the phone, reinstalling Spotify and clearing the cache in between. Still get stuck with the "Couldn't connect to Spotify" message. There's also a persistent notification saying Spotify connections...
  • 781 Views
  • 0 replies
  • 4 likes
  • Connections
    Google Clock
    OnePlus 6t
  • 781 Views
  • 0 replies
  • 4 likes