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Topics with Label: Crash

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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 46925 Views
  • 66 replies
  • 25 likes
  • 46925 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879871 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879871 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26857 Views
  • 4 replies
  • 0 likes
  • 26857 Views
  • 4 replies
  • 0 likes

Superuser Contribution blocco riproduzione senza motivo

PlanPremiumCountryitaDevicemoto g7Operating SystemAndroid My Question or Issuela riproduzione si blocca ogni due o tre brani e non riprende se non dopo diverso tempo. la ripruduzione resta su "play" ma di fatto non avanza. ho provato sia ad aggiornar...

  • Regular
  •   Plan Premium Country ita Device moto g7 Operating System Android    My Question or Issue la riproduzione si blocca ogni due o tre brani e non riprende se non dopo diverso ...
  • melethiel
  • Visitor
  • 112047 Views
  • 60 replies
  • 17 likes
  • Android
    arresto riproduzione
    Crash
    moto g7
    stop
  • 112047 Views
  • 60 replies
  • 17 likes

Superuser Contribution App crashes when pressing the options Button (Cubot Quest)

PlanPremiumCountryGermanyDeviceCubot Quest Operating SystemAndroid 9 My Question or IssueAlright, so whenever I press the options Button (3 dots) for a Song / long press a Song to add a Song to the queue, or to a playlist it just crashes.So far I've ...

  • Visitor
  • ...ong press a Song to add a Song to the queue, or to a playlist it just crashes. So far I've tried: - clearing cache of the App - un- and reinstalling the App - trying oder Version of the App (up u...
  • potis
  • Casual Listener
  • 1861 Views
  • 9 replies
  • 9 likes
  • Android
    Crash
    Cubot
    options
  • 1861 Views
  • 9 replies
  • 9 likes

Superuser Contribution Blend Playlist Crashes Spotify

PlanPremiumCountryUSADeviceSamsung S20+Operating SystemAndroid 11 Anytime I try to open my Blend Playlist on the mobile app, it completely crashes Spotify. I have uninstalled and reinstalled Spotify multiple times. All other playlists work properly.

  • Newbie
  • Plan Premium Country USA Device Samsung S20+ Operating System Android 11   Anytime I try to open my Blend Playlist on the mobile app, it completely crashes Spotify. I have uninstalled a...
  • Dian
  • Spotify Legend
  • 2355 Views
  • 9 replies
  • 2 likes
  • Android
    Crash
  • 2355 Views
  • 9 replies
  • 2 likes

Superuser Contribution App freezes and crashes all the time

PlanPremiumCountryGermanyDeviceHuawei P20 liteOperating SystemAndroid 10 My Question or IssueMy app has been freezing and crashing almost non-stop lately, so please help me: 1. I often have to open Spotify 4 - 6 times because it completely freezes up...

  • Visitor
  • Plan Premium Country Germany Device Huawei P20 lite Operating System Android 10   My Question or Issue My app has been freezing and crashing almost non-stop lately, so please help m...
  • Eni
  • Moderator
  • 2323 Views
  • 6 replies
  • 0 likes
  • Crash
    freeze
    locked screen
    podcast
    start
  • 2323 Views
  • 6 replies
  • 0 likes

Superuser Contribution App crashes when opening playlist or album

PlanFree/PremiumCountryIndonesiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Advan S50 PrimeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Help who ever got the same problem as myMy spotify can't open the pl...

  • Visitor
  • Plan Free/Premium Country Indonesia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Advan S50 Prime Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Questio...
  • Mihail
  • Spotify Legend
  • 2023 Views
  • 3 replies
  • 0 likes
  • Android
    Crash
  • 2023 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Not Working Since Genre Update

Hello, I am using Spotify Premium logged in through facebook on my LG G8XThinQ in Canada, ever since the newest update which added genre sorting on the top of liked playlists my Spotify hasn't been working properly. Every time I open Spotify it immed...

  • Regular
  • ...orking properly.   Every time I open Spotify it immediately crashes when I try to go to my Liked Playlist and when I go to my Library to see if my Liked playlist is in there it is missing and m...
  • CarlosE
  • Moderator
  • 1388 Views
  • 14 replies
  • 0 likes
  • Android
    Crash
    genre update
    LG
    Spotify
  • 1388 Views
  • 14 replies
  • 0 likes

Superuser Contribution Spotify app keeps crashing

I have a Samsung j3 Luna pro with Android 7.0, not a really high powered phone but I've never had severe issues when using spotify. I just recently got premium again and had about 1500-1800 songs downloaded from my main playlist. Spotify worked just ...

  • Regular
  • ...ownloaded from my main playlist. Spotify worked just fine for the 1st week and then all of a sudden the next day I couldn't open spotify past a dark grey screen before the app would crash, my phone w...
  • CarlosE
  • Moderator
  • 1284 Views
  • 9 replies
  • 0 likes
  • Android
    Crash
    Premium
    Spotify
  • 1284 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify Crashing on all my Devices (PC & Android)

My Question or IssueHey there! I've been a Spotify subscriber for a year now and I've always had this problem where the app occasionally crashes after ~45 seconds using the app. This happens on ALL my devices (I've tried two computers and an android ...

  • Casual Listener
  • My Question or Issue Hey there! I've been a Spotify subscriber for a year now and I've always had this problem where the app occasionally crashes after ~45 seconds using the app. This happens on A...
  • CarlosE
  • Moderator
  • 1891 Views
  • 7 replies
  • 0 likes
  • all
    Android
    Crash
    crashing
    multiple devices
    PC
    Spotify
    spotify crashing
    Windows 10
  • 1891 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify app keeps crashing

PlanPremiumCountrySerbiaDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueI have tried everything - a clean reinstall, clearing the cache and data, logging in and out, reaching out to SpotifyCares on Twitter, they weren't any hel...

  • Casual Listener
  • ...ata, logging in and out, reaching out to SpotifyCares on Twitter, they weren't any help. When I install Spotify it works fine for two days and then it starts crashing every five minutes. No matter w...
  • Blingblaow
  • Composer
  • 1279 Views
  • 6 replies
  • 2 likes
  • Android
    Crash
    Troubleshooting
  • 1279 Views
  • 6 replies
  • 2 likes

Superuser Contribution Playlist Interface Bug, causes app crash

PlanPremium Family CountryLuxembourg DeviceXiaomi MI 9T Pro Operating SystemAndroid 10, MIUI 12.0.3 My Question or IssueThe app crashes when I click on any song after I open a playlist. (the playlist interface looks weird) Preview of how it looks :  ...

Screenshot_2020-12-08-22-35-38-695_com.spotify.music.jpg
  • Visitor
  • Plan Premium Family   Country Luxembourg   Device Xiaomi MI 9T Pro   Operating System Android 10, MIUI 12.0.3   My Question or Issue The app crashes when I click on a...
  • Mario
  • Spotify Legend
  • 394 Views
  • 1 replies
  • 0 likes
  • Android
    bug
    Crash
  • 394 Views
  • 1 replies
  • 0 likes

Frequent crashes in the background in Mobile app

PlanPremiumCountryFinlandDeviceSamsung Galaxy S8 (SM-G950F)Operating SystemAndroid 9Spotify version 8.5.84.875My Question or IssueHi. My Samsung S8 is notificating daily about frequent crashes in the background for no reason. Spotify is not even used...

  • Newbie
  • ...bout frequent crashes in the background for no reason. Spotify is not even used (except I'm using it in desktop). This is pretty irritating because battery is dying faster and I'm getting a n...
  • 325 Views
  • 0 replies
  • 0 likes
  • Android
    background
    Crash
    Frequent
    Mobile
  • 325 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Crash after 5 Minutes of Playback

PlanPremium DuoCountryUnited States DeviceGoogle Pixel 4aOperating SystemAndroid 11 My Question or IssueAfter switching to Duo from regular Premium two days ago, the app will play for about 5 minutes and then crashes: the screen goes black and it won...

  • Casual Listener
  • ...he app will play for about 5 minutes and then crashes: the screen goes black and it won't register attempts to minimize. Turning off the screen for a moment will return me to Home as will waiting for a...
  • Alex
  • Spotify Legend
  • 1671 Views
  • 4 replies
  • 0 likes
  • Android
    Beta
    Crash
  • 1671 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't visit Artists or Albums. App is worthless right now.

App Version8.5.78.909PlanPremiumCountryU.S.A.DeviceLG G8X ThinQOperating SystemAndroid 10 My Question or IssueEvery time I click an Artist or Album from the main page."Sorry, something went wrong. That didn't work. Please have another go." If I searc...

  • Casual Listener
  • ...nternet connection and try again" Playlists work.  But, when I start playing a playlist, the entire app will crash a little bit into the song, I have to restart the app, restart the playlist, and i...
  • Jeremy
  • Spotify Legend
  • 538 Views
  • 2 replies
  • 1 likes
  • Android 10
    Crash
    Crash Android
    try again
    Useless
  • 538 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify crashes when I try to access artist page in any way.

PlanPremiumCountryIndia My Question or IssueSpotify is playing music, but every time I try to access an artist - either by pressing artist name from under song title, from the three dots --> view artist or even just looking them up in the search, the...

  • Newbie
  • ...hree dots --> view artist or even just looking them up in the search, the app crashes  
  • Elena
  • Moderator
  • 2684 Views
  • 6 replies
  • 0 likes
  • Crash
  • 2684 Views
  • 6 replies
  • 0 likes

App crashes on startup on Samsung S9

PlanDuo planCountryIrelandDeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueOnly just installed Spotify for first time on the phone yesterday but it won't launch. It crashes each time I select the app.Went into settings and check per...

  • Casual Listener
  • ...aunch. It crashes each time I select the app. Went into settings and check permissions and gave it full access.  Same applies for Wifi or on Mobile network Restarted phone Uninstalled S...
  • Subhadeep
  • Music Fan
  • 750 Views
  • 5 replies
  • 0 likes
  • Crash
  • 750 Views
  • 5 replies
  • 0 likes

Soptify closes itselfs on Win10/Android 10 but not on Echo dot for months

PlanPremiumCountryGermanyDeviceMotorola Action One / Windows 10 PCOperating SystemAndroid 10 & Windows 10 My Question or IssueSo, it's around three months now, while I can start Spotify only on my Echo Dot.Did already about 3-4 clean installs done on...

  • Visitor
  • Plan Premium Country Germany Device Motorola Action One / Windows 10 PC Operating System Android 10 & Windows 10   My Question or Issue So, it's around three months now, while I ca...
  • 422 Views
  • 0 replies
  • 0 likes
  • Android 10
    Crash
    Win10
  • 422 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify 8.5.68.904 not launching on Pixel Android 10

PlanPremiumCountryUnited KingdomDevicePixel 1Operating SystemAndroid 10 My Question or IssueThis started today. When I launch the app, I get the logo and a couple seconds later it goes back to my home screen, and the app never starts. I tried reinsta...

  • Newbie
  • Plan Premium Country United Kingdom Device Pixel 1 Operating System Android 10   My Question or Issue This started today. When I launch the app, I get the logo and a couple seconds lat...
  • Ivan
  • Spotify Legend
  • 845 Views
  • 1 replies
  • 0 likes
  • Android 10
    Crash
    Crash Android
    Crash launch
  • 845 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App Crashes on Startup, Keeps showing crash message over and over afterwards

This started happening about a week ago after listening to some podcast. I then updated my phone to the newest official firmware version because mine was pretty outdated. Now that I updated my phone, the app crashes almost instantly all the time. I d...

  • Music Fan
  • ...hone, the app crashes almost instantly all the time. I did click on report feedback so you should have gotten a lot of my crash reports.   Spotify Version: 8.5.51.941   Plan Premium C...
  • Ivan
  • Spotify Legend
  • 1364 Views
  • 1 replies
  • 0 likes
  • Crash
    recurring
  • 1364 Views
  • 1 replies
  • 0 likes

Superuser Contribution App says it doesn't have enough disk space

PlanPremiumCountryUSADeviceGalaxy S9Operating SystemAndroid Oreo My Question or IssueWhen I try to open the app, it pops up a dialog box that says the app is running out of space, yet when I check my phone I have 20 gigabytes of storage left so I kno...

  • Newbie
  • ...ut of space, yet when I check my phone I have 20 gigabytes of storage left so I know that's not it. It then crashes. Re-installing the app doesn't change anything, restarting my phone doesn't help e...
  • Ivan
  • Spotify Legend
  • 513 Views
  • 1 replies
  • 0 likes
  • Crash
    Samsung
    storage
  • 513 Views
  • 1 replies
  • 0 likes

Samsung S10e, Huawei P10 plus - app crashes on start

No updates on Samsung S10e and Huawei P10 plus but suddenly app crashes on start for both tonight. Was using it on S10e earlier today with no issues.PlanPremium

  • Casual Listener
  • No updates on Samsung S10e and Huawei P10 plus but suddenly app crashes on start for both tonight. Was using it on S10e earlier today with no issues. Plan Premium
  • proffs
  • Casual Listener
  • 554 Views
  • 2 replies
  • 0 likes
  • Android
    Crash
  • 554 Views
  • 2 replies
  • 0 likes