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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Saturday
Sumit_Ghosh
Casual Listener
52007 Views
67 replies
25 likes

52007 Views
67 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
882191 Views
11 replies
51 likes
Android
Guide
Troubleshooting

882191 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27430 Views
4 replies
0 likes

27430 Views
4 replies
0 likes

Superuser Contribution App crashes when pressing the options Button (Cubot Quest)

PlanPremiumCountryGermanyDeviceCubot Quest Operating SystemAndroid 9 My Question or IssueAlright, so whenever I press the options Button (3 dots) for a Song / long press a Song to add a Song to the queue, or to a playlist it just crashes.So far I've ...

Anton1998
Visitor
...ong press a Song to add a Song to the queue, or to a playlist it just crashes. So far I've tried: - clearing cache of the App - un- and reinstalling the App - trying oder Version of the App (up u...
2019-12-26 9:46:21 PM
2022-11-25 8:57:10 AM
potis
Casual Listener
1926 Views
9 replies
9 likes
Android
Crash
Cubot
options

1926 Views
9 replies
9 likes

Superuser Contribution Blend Playlist Crashes Spotify

PlanPremiumCountryUSADeviceSamsung S20+Operating SystemAndroid 11 Anytime I try to open my Blend Playlist on the mobile app, it completely crashes Spotify. I have uninstalled and reinstalled Spotify multiple times. All other playlists work properly.

Zombiip90
Newbie
Plan Premium Country USA Device Samsung S20+ Operating System Android 11 Anytime I try to open my Blend Playlist on the mobile app, it completely crashes Spotify. I have uninstalled a...
2021-09-02 7:03:17 AM
2022-05-06 9:17:08 AM
Dian
Spotify Legend
2469 Views
9 replies
2 likes
Android
Crash

2469 Views
9 replies
2 likes

Superuser Contribution App freezes and crashes all the time

PlanPremiumCountryGermanyDeviceHuawei P20 liteOperating SystemAndroid 10 My Question or IssueMy app has been freezing and crashing almost non-stop lately, so please help me: 1. I often have to open Spotify 4 - 6 times because it completely freezes up...

user-removed
Visitor
Plan Premium Country Germany Device Huawei P20 lite Operating System Android 10 My Question or Issue My app has been freezing and crashing almost non-stop lately, so please help m...
2021-10-04 10:20:52 PM
2021-10-18 7:36:24 PM
Eni
Moderator
2502 Views
6 replies
0 likes
Crash
freeze
locked screen
podcast
start

2502 Views
6 replies
0 likes

Superuser Contribution App crashes when opening playlist or album

PlanFree/PremiumCountryIndonesiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Advan S50 PrimeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Help who ever got the same problem as myMy spotify can't open the pl...

NolanEllis
Visitor
Plan Free/Premium Country Indonesia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Advan S50 Prime Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Questio...
2021-06-05 11:25:35 AM
2021-07-09 9:40:01 AM
Mihail
Spotify Legend
2138 Views
3 replies
0 likes
Android
Crash

2138 Views
3 replies
0 likes

Superuser Contribution Spotify Not Working Since Genre Update

Hello, I am using Spotify Premium logged in through facebook on my LG G8XThinQ in Canada, ever since the newest update which added genre sorting on the top of liked playlists my Spotify hasn't been working properly. Every time I open Spotify it immed...

Cincybird
Regular
...orking properly. Every time I open Spotify it immediately crashes when I try to go to my Liked Playlist and when I go to my Library to see if my Liked playlist is in there it is missing and m...
2021-03-24 10:26:22 PM
2021-04-05 8:51:20 PM
CarlosE
Moderator
1474 Views
14 replies
0 likes
Android
Crash
genre update
LG
Spotify

1474 Views
14 replies
0 likes

Superuser Contribution Spotify app keeps crashing

I have a Samsung j3 Luna pro with Android 7.0, not a really high powered phone but I've never had severe issues when using spotify. I just recently got premium again and had about 1500-1800 songs downloaded from my main playlist. Spotify worked just ...

xAbyssalRemnant
Regular
...ownloaded from my main playlist. Spotify worked just fine for the 1st week and then all of a sudden the next day I couldn't open spotify past a dark grey screen before the app would crash, my phone w...
2021-03-19 6:12:15 PM
2021-03-21 10:40:21 PM
CarlosE
Moderator
1338 Views
9 replies
0 likes
Android
Crash
Premium
Spotify

1338 Views
9 replies
0 likes

Superuser Contribution Spotify Crashing on all my Devices (PC & Android)

My Question or IssueHey there! I've been a Spotify subscriber for a year now and I've always had this problem where the app occasionally crashes after ~45 seconds using the app. This happens on ALL my devices (I've tried two computers and an android ...

muffins2
Casual Listener
My Question or Issue Hey there! I've been a Spotify subscriber for a year now and I've always had this problem where the app occasionally crashes after ~45 seconds using the app. This happens on A...
2020-09-09 11:51:50 PM
2021-02-04 8:34:08 PM
CarlosE
Moderator
1976 Views
7 replies
0 likes
all
Android
Crash
crashing
multiple devices
PC
Spotify
spotify crashing
Windows 10

1976 Views
7 replies
0 likes

Superuser Contribution Spotify app keeps crashing

PlanPremiumCountrySerbiaDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueI have tried everything - a clean reinstall, clearing the cache and data, logging in and out, reaching out to SpotifyCares on Twitter, they weren't any hel...

angggj
Casual Listener
...ata, logging in and out, reaching out to SpotifyCares on Twitter, they weren't any help. When I install Spotify it works fine for two days and then it starts crashing every five minutes. No matter w...
2021-01-15 10:27:02 PM
2021-02-02 11:33:14 AM
Blingblaow
Composer
1337 Views
6 replies
2 likes
Android
Crash
Troubleshooting

1337 Views
6 replies
2 likes

Superuser Contribution Playlist Interface Bug, causes app crash

PlanPremium Family CountryLuxembourg DeviceXiaomi MI 9T Pro Operating SystemAndroid 10, MIUI 12.0.3 My Question or IssueThe app crashes when I click on any song after I open a playlist. (the playlist interface looks weird) Preview of how it looks : ...

Screenshot_2020-12-08-22-35-38-695_com.spotify.music.jpg

Zorkai
Visitor
Plan Premium Family Country Luxembourg Device Xiaomi MI 9T Pro Operating System Android 10, MIUI 12.0.3 My Question or Issue The app crashes when I click on a...
2020-12-08 10:38:06 PM
2020-12-10 5:23:43 PM
Mario
Spotify Legend
405 Views
1 replies
0 likes
Android
bug
Crash

405 Views
1 replies
0 likes

Frequent crashes in the background in Mobile app

PlanPremiumCountryFinlandDeviceSamsung Galaxy S8 (SM-G950F)Operating SystemAndroid 9Spotify version 8.5.84.875My Question or IssueHi. My Samsung S8 is notificating daily about frequent crashes in the background for no reason. Spotify is not even used...

Marbl
Newbie
...bout frequent crashes in the background for no reason. Spotify is not even used (except I'm using it in desktop). This is pretty irritating because battery is dying faster and I'm getting a n...
2020-11-17 3:40:25 PM
332 Views
0 replies
0 likes
Android
background
Crash
Frequent
Mobile

332 Views
0 replies
0 likes

Solved!!Superuser Contribution Crash after 5 Minutes of Playback

PlanPremium DuoCountryUnited States DeviceGoogle Pixel 4aOperating SystemAndroid 11 My Question or IssueAfter switching to Duo from regular Premium two days ago, the app will play for about 5 minutes and then crashes: the screen goes black and it won...

AmberShadow
Casual Listener
...he app will play for about 5 minutes and then crashes: the screen goes black and it won't register attempts to minimize. Turning off the screen for a moment will return me to Home as will waiting for a...
2020-11-03 12:35:02 AM
2020-11-11 11:01:58 AM
Alex
Spotify Legend
1713 Views
4 replies
0 likes
Android
Beta
Crash

1713 Views
4 replies
0 likes

Superuser Contribution Can't visit Artists or Albums. App is worthless right now.

App Version8.5.78.909PlanPremiumCountryU.S.A.DeviceLG G8X ThinQOperating SystemAndroid 10 My Question or IssueEvery time I click an Artist or Album from the main page."Sorry, something went wrong. That didn't work. Please have another go." If I searc...

JJRauch
Casual Listener
...nternet connection and try again" Playlists work. But, when I start playing a playlist, the entire app will crash a little bit into the song, I have to restart the app, restart the playlist, and i...
2020-10-01 7:08:24 PM
2020-10-24 12:17:02 PM
Jeremy
Spotify Legend
552 Views
2 replies
1 likes
Android 10
Crash
Crash Android
try again
Useless

552 Views
2 replies
1 likes

Superuser Contribution Spotify crashes when I try to access artist page in any way.

PlanPremiumCountryIndia My Question or IssueSpotify is playing music, but every time I try to access an artist - either by pressing artist name from under song title, from the three dots --> view artist or even just looking them up in the search, the...

-1w0o_lc3ol2t
Newbie
...hree dots --> view artist or even just looking them up in the search, the app crashes
2020-08-14 10:10:30 PM
2020-09-24 10:29:58 AM
Elena
Moderator
2767 Views
6 replies
0 likes
Crash

2767 Views
6 replies
0 likes

App crashes on startup on Samsung S9

PlanDuo planCountryIrelandDeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueOnly just installed Spotify for first time on the phone yesterday but it won't launch. It crashes each time I select the app.Went into settings and check per...

colmfarl
Casual Listener
...aunch. It crashes each time I select the app. Went into settings and check permissions and gave it full access. Same applies for Wifi or on Mobile network Restarted phone Uninstalled S...
2020-09-01 11:01:55 PM
2020-09-03 5:16:51 PM
Subhadeep
Music Fan
797 Views
5 replies
0 likes
Crash

797 Views
5 replies
0 likes

Soptify closes itselfs on Win10/Android 10 but not on Echo dot for months

PlanPremiumCountryGermanyDeviceMotorola Action One / Windows 10 PCOperating SystemAndroid 10 & Windows 10 My Question or IssueSo, it's around three months now, while I can start Spotify only on my Echo Dot.Did already about 3-4 clean installs done on...

user-removed
Visitor
Plan Premium Country Germany Device Motorola Action One / Windows 10 PC Operating System Android 10 & Windows 10 My Question or Issue So, it's around three months now, while I ca...
2020-08-06 5:58:19 PM
436 Views
0 replies
0 likes
Android 10
Crash
Win10

436 Views
0 replies
0 likes

Superuser Contribution Spotify 8.5.68.904 not launching on Pixel Android 10

PlanPremiumCountryUnited KingdomDevicePixel 1Operating SystemAndroid 10 My Question or IssueThis started today. When I launch the app, I get the logo and a couple seconds later it goes back to my home screen, and the app never starts. I tried reinsta...

Wh1zz1337
Newbie
Plan Premium Country United Kingdom Device Pixel 1 Operating System Android 10 My Question or Issue This started today. When I launch the app, I get the logo and a couple seconds lat...
2020-07-25 4:45:41 PM
2020-07-29 8:34:21 AM
Ivan
Spotify Legend
877 Views
1 replies
0 likes
Android 10
Crash
Crash Android
Crash launch

877 Views
1 replies
0 likes

Superuser Contribution Spotify App Crashes on Startup, Keeps showing crash message over and over afterwards

This started happening about a week ago after listening to some podcast. I then updated my phone to the newest official firmware version because mine was pretty outdated. Now that I updated my phone, the app crashes almost instantly all the time. I d...

FloDer
Music Fan
...hone, the app crashes almost instantly all the time. I did click on report feedback so you should have gotten a lot of my crash reports. Spotify Version: 8.5.51.941 Plan Premium C...
2020-04-17 12:01:18 AM
2020-04-21 8:57:12 AM
Ivan
Spotify Legend
1381 Views
1 replies
0 likes
Crash
recurring

1381 Views
1 replies
0 likes

Superuser Contribution App says it doesn't have enough disk space

PlanPremiumCountryUSADeviceGalaxy S9Operating SystemAndroid Oreo My Question or IssueWhen I try to open the app, it pops up a dialog box that says the app is running out of space, yet when I check my phone I have 20 gigabytes of storage left so I kno...

mewfahsah
Newbie
...ut of space, yet when I check my phone I have 20 gigabytes of storage left so I know that's not it. It then crashes. Re-installing the app doesn't change anything, restarting my phone doesn't help e...
2020-03-03 1:45:09 AM
2020-03-05 8:32:14 AM
Ivan
Spotify Legend
525 Views
1 replies
0 likes
Crash
Samsung
storage

525 Views
1 replies
0 likes

Samsung S10e, Huawei P10 plus - app crashes on start

No updates on Samsung S10e and Huawei P10 plus but suddenly app crashes on start for both tonight. Was using it on S10e earlier today with no issues.PlanPremium

hc-_pv1hsbpe
Casual Listener
No updates on Samsung S10e and Huawei P10 plus but suddenly app crashes on start for both tonight. Was using it on S10e earlier today with no issues. Plan Premium
2020-02-14 4:09:10 AM
2020-02-14 10:24:24 AM
proffs
Casual Listener
573 Views
2 replies
0 likes
Android
Crash

573 Views
2 replies
0 likes

Spotify crashing after app switch and screen lock

PlanPremiumCountryINDIADeviceSamsung Galaxy Note 8Operating SystemAndroid Pie My Question or IssueWhen i am playing any song on spotify and in the meanwhile when i switch to any other app like chrome, whatsapp etc. while the music is being played in ...

King_VipZ
Casual Listener
...utton spotify crashes and this is happening everytime. I am using my phone in "High Performance mode" and all the options like "restrict background data" and "put app to sleep" are disabled. I tried r...
2020-01-16 5:26:35 PM
2020-01-21 1:49:58 AM
HirenThakor
Music Fan
1166 Views
3 replies
2 likes
Crash
Samsung
Spotify

1166 Views
3 replies
2 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Topics with Label: Crash

Forum Posts

New and Improved Android Widget

[COMPLETE GUIDE] How to fix most Android issues

Solved!! The version of Spotify I have has completely different features than another free user.

Superuser Contribution App crashes when pressing the options Button (Cubot Quest)

Superuser Contribution Blend Playlist Crashes Spotify

Superuser Contribution App freezes and crashes all the time

Superuser Contribution App crashes when opening playlist or album

Superuser Contribution Spotify Not Working Since Genre Update

Superuser Contribution Spotify app keeps crashing

Superuser Contribution Spotify Crashing on all my Devices (PC & Android)

Superuser Contribution Spotify app keeps crashing

Superuser Contribution Playlist Interface Bug, causes app crash

Frequent crashes in the background in Mobile app

Solved!!Superuser Contribution Crash after 5 Minutes of Playback

Superuser Contribution Can't visit Artists or Albums. App is worthless right now.

Superuser Contribution Spotify crashes when I try to access artist page in any way.

App crashes on startup on Samsung S9

Soptify closes itselfs on Win10/Android 10 but not on Echo dot for months

Superuser Contribution Spotify 8.5.68.904 not launching on Pixel Android 10

Superuser Contribution Spotify App Crashes on Startup, Keeps showing crash message over and over afterwards

Superuser Contribution App says it doesn't have enough disk space

Samsung S10e, Huawei P10 plus - app crashes on start

Spotify crashing after app switch and screen lock

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Topics with Label: Crash