Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Equalizer issues

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47445 Views
  • 66 replies
  • 25 likes
  • 47445 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880180 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880180 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26886 Views
  • 4 replies
  • 0 likes
  • 26886 Views
  • 4 replies
  • 0 likes

No Eq option on my Huawei p8 lite

I switched from Samsung Galaxy to Huawei p8 lite and while I had the option to use the Eq on my Samsung I don't have that on my Huawei. Anyone else have the same problem or better yet a solution....

  • Newbie
  • I switched from Samsung Galaxy to Huawei p8 lite and while I had the option to use the Eq on my Samsung I don't have that on my Huawei. Anyone else have the same problem or better yet a solution....
  • OttoFrohmader
  • Newbie
  • 10992 Views
  • 2 replies
  • 0 likes
  • Equalizer
    equalizer dont work
    Equalizer help
    Equalizer issues
    huawei
  • 10992 Views
  • 2 replies
  • 0 likes

(Android) recommended third party equalizer always breaking.

So when I got Spotify I was told that one certain Android app called Equalizer worked seamlessly with Spotify. At first it did. But then every so often it started randomly coming up with this: https://imgur.com/BdRT4Zs when I was listening to music. ...

  • Casual Listener
  • So when I got Spotify I was told that one certain Android app called Equalizer worked seamlessly with Spotify. At first it did. But then every so often it started randomly coming up with this: https:...
  • Daniel
  • Community Legend
  • 1453 Views
  • 3 replies
  • 0 likes
  • Android
    Equalizer
    Equalizer issues
  • 1453 Views
  • 3 replies
  • 0 likes

Equalizer help

I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song, then it turns off, even when you enter and move th...

  • Newbie
  • I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song,...
  • 563 Views
  • 0 replies
  • 0 likes
  • Android 5.1.1
    Equalizer issues
    Samsung Galaxy S6 edge+
    Troubleshooting
  • 563 Views
  • 0 replies
  • 0 likes

Equalizer Fuction Issues

Hello, I have problems with the equalizer function. If this function is activated, when I push the play/pause button, the sound increases itself automatically by a few milliseconds. Some times the filters dont work after a restart of the equalizer fu...

  • Casual Listener
  • Hello, I have problems with the equalizer function. If this function is activated, when I push the play/pause button, the sound increases itself automatically by a few milliseconds. Some times the fi...
  • 257 Views
  • 0 replies
  • 0 likes
  • Equalizer issues
  • 257 Views
  • 0 replies
  • 0 likes