Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Facebook

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Casual Listener
  • 42815 Views
  • 66 replies
  • 25 likes
  • 42815 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878186 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878186 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26418 Views
  • 4 replies
  • 0 likes
  • 26418 Views
  • 4 replies
  • 0 likes

Superuser Contribution Android Facebook App bug - Solved

PlanPremiumCountryU.S. DeviceSamsung Galaxy s20 Ultra 5G (AT&T)Operating SystemAndroid 11 My Question or IssueHello,Im listening to spotify on my laptop. I decide to pull out my phone and scroll through the facebook app. If I click on anything on fac...

  • Newbie
  • ...I decide to pull out my phone and scroll through the facebook app. If I click on anything on facebook that has audio, for some reason spotify stops playing on my laptop, and switches over to p...
  • CarlosE
  • Moderator
  • 317 Views
  • 1 replies
  • 0 likes
  • Android
    Facebook
    Mobile
  • 317 Views
  • 1 replies
  • 0 likes

Spotify App can't open when logging in with Facebook on Chrome OS chromebook

PlanPremiumCountry USADeviceSamsung ChromebookOperating SystemChrome OS My Question or IssueWhen I try to login with facebook on my chromebook, it goes to facebook and I click do I want it the device to log in, it states that Chrome OS can't open the...

  • Newbie
  • Plan Premium Country  USA Device Samsung Chromebook Operating System Chrome OS   My Question or Issue When I try to login with facebook on my chromebook, it goes to facebook and I...
  • 567 Views
  • 0 replies
  • 1 likes
  • chrome os
    Facebook
  • 567 Views
  • 0 replies
  • 1 likes

Superuser Contribution "Play on Spotify" button not working!

Premium, UK, Samsung S8, Oreo My Question or Issue: When I am sent music through Facebook messenger I am only able to play a short 30 second clip. If I press play on Spotify instead of bringing me to the full song on my spotify app, I am just brought...

  • Newbie
  • Premium, UK, Samsung S8, Oreo   My Question or Issue:   When I am sent music through Facebook messenger I am only able to play a short 30 second clip. If I press play on Spotify i...
  • ziekrage
  • Newbie
  • 1890 Views
  • 2 replies
  • 1 likes
  • button
    Facebook
    Play
    send
    sharing
  • 1890 Views
  • 2 replies
  • 1 likes

Problems displaying my username on screen

PlanPremiumCountryChileDeviceHuawei Mate 8 (NXT-L09)Operating SystemAndroid Nougat 7.0 My Question or Issue I have created some playlists, all works fine but on the top of the player it says: "Playing from PlaylistFavs by (some random numbers and let...

  • Newbie
  • ...'ve already chose mine but it doesn't appear on that screen, but it DOES appear on the playlist properties.   Tried connecting and disconnecting my Facebook profile but the issue persist, also t...
  • 331 Views
  • 0 replies
  • 0 likes
  • Facebook
  • 331 Views
  • 0 replies
  • 0 likes

Integrate Spotify with Twitter

PlanFree/PremiumCountry DeviceSamsung S7 edge Operating System(Android Oreo or older) My Question or Issue It's quite easy to connect spotify with your Facebook account. I wanted to know if there was a way to integrate spotify to Twitter (not just us...

  • Visitor
  • Plan Free/Premium Country   Device Samsung S7 edge  Operating System (Android Oreo or older)   My Question or Issue  It's quite easy to connect spotify with your Facebook...
  • Loxer
  • Community Legend
  • 522 Views
  • 1 replies
  • 0 likes
  • App Aproval
    Facebook
    Twitter-Spotify
  • 522 Views
  • 1 replies
  • 0 likes

Song paused when giving a like on facebook

I was on facebook while spotify was runnign background, when i "liked" any post, the song stopped like for 2 or 3 second

  • Casual Listener
  • I was on facebook while spotify was runnign background, when i "liked" any post, the song stopped like for 2 or 3 second 😞
  • 498 Views
  • 0 replies
  • 0 likes
  • Facebook
    like
    paused
  • 498 Views
  • 0 replies
  • 0 likes

login error with facebook on android

PLEASE I NEED MUSIC hard times these past months actually... i can no longer listen to my music.and i need some serious help! when i open the spotify app i press the button ''login with facebook'' it tries to connect but then tells me "wrong username...

  • Newbie
  • ...ogin with facebook''  it tries to connect but then tells me "wrong username/password'' ...  i tried to enter my email and all that stuff but it still wont log in. i CAN find my spotify a...
  • ag2526
  • Roadie
  • 809 Views
  • 1 replies
  • 0 likes
  • Android
    Facebook
    Login Errors
  • 809 Views
  • 1 replies
  • 0 likes

Android 4.2.2 doesn't let to log in

Every time I try to log in, it says it has server or connection issues when internet is working just fine. Don't even know what to do anymore. I don't use FB app but when I tried to log in, it again said it had server issues. Tried to create another ...

  • Casual Listener
  • Every time I try to log in, it says it has server or connection issues when internet is working just fine. Don't even know what to do anymore. I don't use FB app but when I tried to log in, it again ...
  • grezzu
  • Casual Listener
  • 1208 Views
  • 4 replies
  • 0 likes
  • Android
    Facebook
    server
  • 1208 Views
  • 4 replies
  • 0 likes

Track stops split second when I do something on facebook

My track stops for a split second as I like a post on facebook or like a comment, shortly on every action I do on facebook.How come? How can I fix this?

  • Newbie
  • My track stops for a split second as I like a post on facebook or like a comment, shortly on every action I do on facebook. How come? How can I fix this?
  • 414 Views
  • 0 replies
  • 0 likes
  • bug
    Facebook
    stop
  • 414 Views
  • 0 replies
  • 0 likes

Facebook sharing function on Gingerbread!

Hello community. I hope this issue will be solved soon. I have android gingerbread(version) phone. Even i set "facebook sharing" as on, it can't post things i listen to facebook. it works sooo rarely. its weird at the same time isnt.. I know that pro...

  • Newbie
  • Hello community. I hope this issue will be solved soon. I have android gingerbread(version) phone. Even i set "facebook sharing" as on, it can't post things i listen to facebook. it works sooo r...
  • 489 Views
  • 0 replies
  • 0 likes
  • Android
    Facebook
    gingerbread
    Issues
    sharing
  • 489 Views
  • 0 replies
  • 0 likes

No puedo entrar a spotify

Estoy ligado a facebookComo borró datos para asociar facebook a otra cuenta si no me deja entrar a la cuenta de Spotify??

  • Newbie
  • Estoy ligado a facebook Como borró datos para asociar facebook a otra cuenta si no me deja entrar a la cuenta de Spotify??
  • 369 Views
  • 0 replies
  • 0 likes
  • Facebook
  • 369 Views
  • 0 replies
  • 0 likes

Can't share between Facebook users

I have Facebook and so does my friend. Both our accounts are linked with spotify and he can send me messages but I can't send him. We both use android phones. Any help is appreciated.Zoe.

  • Casual Listener
  • I have Facebook and so does my friend. Both our accounts are linked with spotify and he can send me messages but I can't send him. We both use android phones. Any help is appreciated. Zoe.
  • 502 Views
  • 0 replies
  • 0 likes
  • Facebook
    share music
  • 502 Views
  • 0 replies
  • 0 likes

No facebook friends feed in Activity Spotify Android

I have a premium account and a facebook account and those are linked, but I have no feed in Activity section from my facebook friends. What can i do?

  • Newbie
  • I have a premium account and a facebook account and those are linked, but I have no feed in Activity section from my facebook friends. What can i do?
  • 639 Views
  • 0 replies
  • 0 likes
  • empty
    Facebook
    no feed
  • 639 Views
  • 0 replies
  • 0 likes

Registro de actividad

No sé si si soy yo sola pero no se me ve el registro de actividad en facebook y no puedo ver lo que mis amigos escuchan, llevo casi quince días y nadie me da una solución, ni facebook ni spotify.

  • Casual Listener
  • No sé si si soy yo sola pero no se me ve el registro de actividad en facebook y no puedo ver lo que mis amigos escuchan, llevo casi quince días y nadie me da una solución, ni facebook ni spotify.
  • Daniel
  • Community Legend
  • 7111 Views
  • 3 replies
  • 1 likes
  • Facebook
    registro de actividad
  • 7111 Views
  • 3 replies
  • 1 likes

Switching facebook profile between accounts

I have only recently started using spotify, created an account using my email address and activated a 60 day trial.Within the time I have been using it, I had a moment of "the world is against me" and created a second free profile with a second email...

  • Visitor
  • ...e" and created a second free profile with a second email address and linked my Facebook profile to said second acount. Now, here lies my problem. I dont want two profiles, but I can't work out how t...
  • Taylor
  • Community Legend
  • 422 Views
  • 1 replies
  • 0 likes
  • Facebook
    unsyncing
  • 422 Views
  • 1 replies
  • 0 likes

Can't log in through Facebook with android

So I just got a new HTC and when I tried to log in to spotify through facebook, which has always worked in the past on other devices, it wouldn't work. The first time it loaded and then said something along the lines of "spotify would like to access ...

  • Casual Listener
  • So I just got a new HTC and when I tried to log in to spotify through facebook, which has always worked in the past on other devices, it wouldn't work. The first time it loaded and then said s...
  • Joe
  • Community Legend
  • 2754 Views
  • 5 replies
  • 0 likes
  • Android
    Facebook
    Help
    htc
  • 2754 Views
  • 5 replies
  • 0 likes

Log in request every time I start Spotify

I just bought a brand new Samsung i9505 and installed Spotify on it. I've been using Spotify as a premium customer for a while and it's always worked on my old phone. However with this new phone and brand new install, it keeps asking me to log in eve...

  • Newbie
  • I just bought a brand new Samsung i9505 and installed Spotify on it. I've been using Spotify as a premium customer for a while and it's always worked on my old phone. However with this new phone and ...
  • Joe
  • Community Legend
  • 1622 Views
  • 3 replies
  • 0 likes
  • Facebook
    Login
    Playlists deleted
  • 1622 Views
  • 3 replies
  • 0 likes