Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Greyed out songs

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 54769 Views
  • 68 replies
  • 25 likes
  • 54769 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 27747 Views
  • 5 replies
  • 0 likes
  • 27747 Views
  • 5 replies
  • 0 likes

Superuser Contribution Greyed songs in Liked songs

The songs in my liked playlist have been greyed out because I accidentally pressed this buttonNow I can't play the song out of my phone in the liked playlist but can still play it on the artist's/album page. However the song hasn't been greyed out in...

Screenshot_20200625-094234__01.jpg
  • Visitor
  • The songs in my liked playlist have been greyed out because I accidentally pressed this button Now I can't play the song out of my phone in the liked playlist but can still play it on the artist...
  • Mario
  • Spotify Legend
  • 472 Views
  • 1 replies
  • 0 likes
  • Android 10
    Greyed out songs
    Liked Songs Playlist
  • 472 Views
  • 1 replies
  • 0 likes

New Device, now most of my playlist songs are greyed out

Used Spotify on an S7 and S8 for the past few years (and on desktop, both Mac and PC). Switched to an S9 and now most of the songs in my playlists are greyed out (unplayable). Songs were played yesterday on an S8, now not available on an S9 (but stil...

  • Casual Listener
  •   Used Spotify on an S7 and S8 for the past few years (and on desktop, both Mac and PC).  Switched to an S9 and now most of the songs in my playlists are greyed out (unplayable).  Son...
  • Joe
  • Community Legend
  • 1281 Views
  • 4 replies
  • 0 likes
  • Greyed out songs
    Samsung S9
    unplayable
  • 1281 Views
  • 4 replies
  • 0 likes