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Topics with Label: Home

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 43108 Views
  • 66 replies
  • 25 likes
  • 43108 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878334 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878334 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26472 Views
  • 4 replies
  • 0 likes
  • 26472 Views
  • 4 replies
  • 0 likes

Superuser Contribution Google home playing on someone's devices

Hi, I have a premium account, 2 profiles. I have different Google home devices at home, lately I've sold one of these to a friend of mine, obviously I had deleted my account from it before selling it. Now, from time to time, completely random, when I...

  • Newbie
  • Hi,    I have a premium account, 2 profiles. I have different Google home devices at home, lately I've sold one of these to a friend of mine, obviously I had deleted my account from it b...
  • Dian
  • Spotify Legend
  • 503 Views
  • 1 replies
  • 0 likes
  • assistant
    google
    GoogleHome
    Home
  • 503 Views
  • 1 replies
  • 0 likes

Problems broadcasting to Google home mini

PlanPremiumCountryMexicoDeviceSamsung Galaxy S10e and Huawei P30 ProOperating SystemAndroid 10 and Android 9 respectively. My Question or IssueIf I ask my Google home mini speakers to play music on Spotify or a specific song or artist, they do. The p...

  • Visitor
  • Plan Premium Country Mexico Device Samsung Galaxy S10e and Huawei P30 Pro Operating System Android 10 and Android 9 respectively.   My Question or Issue If I ask my Google home mini s...
  • 556 Views
  • 0 replies
  • 0 likes
  • Connect
    google
    Home
    Mini
  • 556 Views
  • 0 replies
  • 0 likes

Superuser Contribution Google Family Link with Spotify Family

My post is about linking google family link kids accounts to individual spotify family account. (spotify support told me I should contact google for thisbut perhaps some where already solve this?) I'm using:* Google Family Link with three <13 year ol...

  • Newbie
  • ...wn spotify premium account.  *  3 Google Home Mini device per kid and one 'downstairs' for everyone     So, I would like to link each individual spotify account to my kids g...
  • GhostDragon1979
  • Newbie
  • 30712 Views
  • 8 replies
  • 18 likes
  • assistant
    google
    Home
  • 30712 Views
  • 8 replies
  • 18 likes