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Topics with Label: improvement request

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Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Timbo6sic6
  • Casual Listener
  • 68112 Views
  • 69 replies
  • 26 likes
  • 68112 Views
  • 69 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 28993 Views
  • 5 replies
  • 0 likes
  • 28993 Views
  • 5 replies
  • 0 likes

Shuffle – Playback order changes when switching listening device

PlanPremium CountryUnited States DeviceiPhone XS, Dell OptiPlex 390, MacBook Pro Operating SystemiOS 12.3, Windows 7, macOS Mojave My Question or IssueI have long noticed that if I am shuffling my current playlist, the playback order will change imme...

  • Casual Listener
  • Plan Premium   Country United States   Device iPhone XS, Dell OptiPlex 390, MacBook Pro   Operating System iOS 12.3, Windows 7, macOS Mojave   My Question or Issue I ...
  • 522 Views
  • 0 replies
  • 5 likes
  • bug
    improvement request
    Playback issue
    Playback issues
    Shuffle Function
    Shuffle Playlist
  • 522 Views
  • 0 replies
  • 5 likes