Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: JRE

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50570 Views
  • 66 replies
  • 25 likes
  • 50570 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881389 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881389 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27260 Views
  • 4 replies
  • 0 likes
  • 27260 Views
  • 4 replies
  • 0 likes

Superuser Contribution No video option

PlanPremiumCountryUKDevice(OPPO FIND NEO)Operating System(Android 10) My Question or IssueI have no option for videos on my app.I want to watch the JRE podcasts on my phone but I have no idea how to find them. I can search JRE and find the podcasts b...

  • Visitor
  • Plan Premium Country UK Device (OPPO FIND NEO) Operating System (Android 10)   My Question or Issue I have no option for videos on my app. I want to watch the JRE podcasts on my p...
  • Eni
  • Moderator
  • 2939 Views
  • 5 replies
  • 2 likes
  • Android
    JRE
    Videos
  • 2939 Views
  • 5 replies
  • 2 likes

Superuser Contribution I don't want video podcasts --- stupid idea !

jumped on this app which I never used because of JRE podcast (which was kind of the point for them to bring him in ) but it is clearly not designed for podcasts ! Why would you make me download a video for a podcast I want to listen to ONLY. it is ea...

  • Casual Listener
  • jumped on this app which I never used because of JRE podcast (which was kind of the point for them to bring him in ) but it is clearly not designed for podcasts ! Why would you make me download a v...
  • Ivan
  • Spotify Legend
  • 565 Views
  • 1 replies
  • 0 likes
  • AudioOnly
    bug
    FIX YOUR PODCASTS
    JRE
    NoVideo
    podcast
  • 565 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts breaking Android Auto

PlanPremiumCountryUSADeviceSAMSUNG GALAXY NOTE 20 ULTRAOperating SystemAndroid Version 11, One UI ver. 3 My Question or IssueI switched back to Spotify Premium strictly for the JRE podcast, I use a different player for all my other podcasts without i...

  • Casual Listener
  • ...he JRE podcast, I use a different player for all my other podcasts without issue. I use Android Auto via USB to listen to music or podcasts. Several times I have had it happen that when I start my v...
  • Mihail
  • Spotify Legend
  • 3333 Views
  • 3 replies
  • 0 likes
  • Android
    android auto
    broken
    Freezing
    JRE
    podcast
  • 3333 Views
  • 3 replies
  • 0 likes