Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: keyboard

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 51019 Views
  • 66 replies
  • 25 likes
  • 51019 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881635 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881635 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27310 Views
  • 4 replies
  • 0 likes
  • 27310 Views
  • 4 replies
  • 0 likes

Superuser Contribution Android TV - External Keyboards Not Working Since GUI Update

Plan: PremiumCountry: UKDevice: Sony XF90 Android TV My Question or Issue Hi Spotify Community, For the last 18 months I've been using the Spotify Android TV App on my Sony TV, in combination with an external wireless keyboard connected to the TV's U...

  • Music Fan
  • ...y Sony TV, in combination with an external wireless keyboard connected to the TV's USB port. This has served as a great solution for typing in track names, avoiding cumbersome entry with the TV remote....
  • Roy21
  • Casual Listener
  • 15195 Views
  • 80 replies
  • 13 likes
  • Android
    keyboard
    TV
  • 15195 Views
  • 80 replies
  • 13 likes

No sound on Sony Bravia 4K UR2. Search function not working

PlanPremiumCountrySwedenDeviceSony Bravia 4K UR2Operating SystemAndroid 9 My Question or IssueHey. I have premium Spotify acc. in Sweden. Songs will play on TV but no sound coming out. My TV is a Sony Bravia 4K UR2 on Android 9. Spotify app, TVs soft...

  • Newbie
  • ...ew months ago something that was solved after an update from spotify's developers. Furthermore, since s few days the keyboard has stopped appearing in search function making it impossible to type a...
  • 1446 Views
  • 0 replies
  • 0 likes
  • keyboard
    Sony TV
    sound
  • 1446 Views
  • 0 replies
  • 0 likes