Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: lg g5

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47079 Views
  • 66 replies
  • 25 likes
  • 47079 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879961 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879961 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26864 Views
  • 4 replies
  • 0 likes
  • 26864 Views
  • 4 replies
  • 0 likes

Still not being able to share via insta stories.

PlanPremiumCountryIndonesiaDeviceLG G5 SEOperating SystemAndroid 7 (Nougat) My Question or Issue Hello! When I want to share a song to my Instagram Story, but there's no option for share via instagram storiesi’ve udpating both of the latest version o...

  • Newbie
  • Plan Premium Country Indonesia Device LG G5 SE Operating System Android 7 (Nougat)   My Question or Issue   Hello! When I want to share a song to my Instagram Story, but the...
  • 416 Views
  • 0 replies
  • 0 likes
  • Instagram
    Instagram Stories
    LG
    lg g5
    LG G5 Se
  • 416 Views
  • 0 replies
  • 0 likes

Superuser Contribution Chromecast Streaming Issue (Android and Chromecast)

PlanPremiumCountry CanadaDeviceLG G5 / Chromecast AudioOperating SystemAndroid 7.0 My Question or Issue I've noticed that Spotify doesn't shuffle very well whenever I'm casting. 300+ songs and it won't shuffle all of them, and I find it does the clos...

  • Casual Listener
  •   Plan Premium Country  Canada Device LG G5 / Chromecast Audio Operating System Android 7.0   My Question or Issue  I've noticed that Spotify doesn't shuffle very well ...
  • Jemi
  • Spotify Legend
  • 1465 Views
  • 3 replies
  • 2 likes
  • Android
    android bug
    bug
    chromecast audio
    chromecast streaming
    lg g5
  • 1465 Views
  • 3 replies
  • 2 likes

app keeps force closing on LG G5

I am not sure why but I recently updated the software on my Sprint LG G5 and now my Spotify App keeps force closing while playing non-downloaded music. I tried uninstalling and reinstalling but it has still done this 4 times today! Any help would be ...

  • Gig Goer
  • I am not sure why but I recently updated the software on my Sprint LG G5 and now my Spotify App keeps force closing while playing non-downloaded music. I tried uninstalling and reinstalling but it ha...
  • 516 Views
  • 0 replies
  • 0 likes
  • force closing
    lg g5
    Sprint
  • 516 Views
  • 0 replies
  • 0 likes