Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Local files not downloading

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47655 Views
  • 66 replies
  • 25 likes
  • 47655 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880250 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880250 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26899 Views
  • 4 replies
  • 0 likes
  • 26899 Views
  • 4 replies
  • 0 likes

Superuser Contribution Local files not syncing on android

PlanPremiumCountryRomaniaDeviceSamsung Z FlipOperating SystemAndroid 11 My Question or IssueHello,Every new upgrade Spotify deletes my local files from the mobile app. Usually I just sync it again. My songs were again deleted, but now that I cannot s...

  • Regular
  • Plan Premium Country Romania Device Samsung Z Flip Operating System Android 11   My Question or Issue Hello, Every new upgrade Spotify deletes my local files from the mobile app. Usua...
  • Alex
  • Spotify Legend
  • 2499 Views
  • 19 replies
  • 0 likes
  • Loca Files
    Local files for Spotify Mobile
    Local files not downloading
  • 2499 Views
  • 19 replies
  • 0 likes

Local Files Won't Play On Android

PlanPremiumCountryUSA DeviceAndroid LG Operating SystemWindows My Question or IssueHi! I've been using Spotify on my phone for years, and I have Premium. Until now, local files that I put on my computer transferred over to my phone just fine after co...

  • Visitor
  • Plan Premium Country USA   Device Android LG  Operating System Windows   My Question or Issue Hi! I've been using Spotify on my phone for years, and I have Premium. Until no...
  • 299 Views
  • 0 replies
  • 0 likes
  • Local files not downloading
    Mac
    PC
    Phone app
  • 299 Views
  • 0 replies
  • 0 likes