Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: log

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Sumit_Ghosh
  • Casual Listener
  • 51961 Views
  • 67 replies
  • 25 likes
  • 51961 Views
  • 67 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 882173 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 882173 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27424 Views
  • 4 replies
  • 0 likes
  • 27424 Views
  • 4 replies
  • 0 likes

Solved!! App not working following restart

PlanPremiumCountryUKDeviceHonor 9 LiteOperating SystemAndroid 92 My Question or IssueFollowing a restart of my phone I attempted to launch Spotify, it then asked me to log in with username/password (unusual as it wouldn't normally do so) which I did....

  • Casual Listener
  • ...o log in with username/password (unusual as it wouldn't normally do so) which I did. I then found that my none of my previously downloaded tracks were available however, the app began re-downloading t...
  • Noah
  • Spotify Star
  • 1982 Views
  • 3 replies
  • 0 likes
  • Android 9
    App closing
    App doesn’t work
    log
    Log in problem
  • 1982 Views
  • 3 replies
  • 0 likes

Android App History Log File?

Is there an app or a way I can dump the log to find my played SONGS history? I was listening to the Radar Release playlist (which is awesome) while driving last night (Thursday) via blutooth Android and I wanted to add some of the songs on this playl...

  • Newbie
  • Is there an app or a way I can dump the log to find my played SONGS history?   I was listening to the Radar Release playlist (which is awesome) while driving last night (Thursday) via b...
  • Joe
  • Community Legend
  • 2915 Views
  • 1 replies
  • 1 likes
  • Android
    bring back
    Cache
    dump
    Feature
    Fix
    Help
    history
    log
  • 2915 Views
  • 1 replies
  • 1 likes