Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Mac

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50774 Views
  • 66 replies
  • 25 likes
  • 50774 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881468 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881468 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27272 Views
  • 4 replies
  • 0 likes
  • 27272 Views
  • 4 replies
  • 0 likes

Local Files Won't Play On Android

PlanPremiumCountryUSA DeviceAndroid LG Operating SystemWindows My Question or IssueHi! I've been using Spotify on my phone for years, and I have Premium. Until now, local files that I put on my computer transferred over to my phone just fine after co...

  • Visitor
  • ...ow, local files that I put on my computer transferred over to my phone just fine after connecting the two to the wifi at the same time. I just bought a new computer (moved from Mac to PC) and the l...
  • 302 Views
  • 0 replies
  • 0 likes
  • Local files not downloading
    Mac
    PC
    Phone app
  • 302 Views
  • 0 replies
  • 0 likes

Superuser Contribution Repeat Issue

Alright so I've been looking through old posts, but I'm still having a serious issue with repeating a song on Spotify, both my Galaxy S10e and my MacBook Air. I've tried it all- clicking the repeat button once, and then twice so it has the little num...

  • Newbie
  • Alright so I've been looking through old posts, but I'm still having a serious issue with repeating a song on Spotify, both my Galaxy S10e and my MacBook Air.   I've tried it all- clicking t...
  • Peter
  • Spotify Legend
  • 812 Views
  • 1 replies
  • 0 likes
  • Android
    Mac
    repeat
  • 812 Views
  • 1 replies
  • 0 likes

Spotify queue glitch?

Since a few weeks ago Spotify on my android phone, plays the start of every song in the queue if i skip more then 2 song in the queue.Does someone know how to fix this problem its a big buzz kill...( sorry for bad english)

  • Casual Listener
  • Since a few weeks ago Spotify on my android phone, plays the start of every song in the queue if i skip more then 2 song in the queue. Does someone know how to fix this problem its a big buzz kill.....
  • kingshadylp
  • Casual Listener
  • 715 Views
  • 2 replies
  • 0 likes
  • Linux
    Mac
    Windows
  • 715 Views
  • 2 replies
  • 0 likes