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Topics with Label: new

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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 43377 Views
  • 66 replies
  • 25 likes
  • 43377 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878509 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878509 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26532 Views
  • 4 replies
  • 0 likes
  • 26532 Views
  • 4 replies
  • 0 likes

Superuser Contribution Android Auto - New Liked Songs System

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10 PlusOperating SystemAndroid My Question or IssueSo it seems that since Spotify changed how the library works, the Android Auto app is not in line with all of the other versions. For example, when I cli...

  • Regular
  • Plan Premium Country Canada Device Samsung Galaxy S10 Plus Operating System Android   My Question or Issue So it seems that since Spotify changed how the library works, the Android Aut...
  • iraklisg
  • Regular
  • 4216 Views
  • 19 replies
  • 15 likes
  • Android
    android auto
    liked songs
    new
  • 4216 Views
  • 19 replies
  • 15 likes

Superuser Contribution (Android) Music stops playing randomly

PlanPremiumCountryUSADeviceGalaxy S9Operating SystemAndroid version 9 My Question or IssueWhile streaming music, every 5-10 songs, the music will randomly stop playing during the first 5-15 seconds in the song, put the pause button is visible, indica...

  • Regular
  •   Plan Premium Country USA Device Galaxy S9 Operating System Android version 9   My Question or Issue While streaming music, every 5-10 songs, the music will randomly stop playin...
  • patoblue
  • Regular
  • 1171 Views
  • 5 replies
  • 6 likes
  • new
  • 1171 Views
  • 5 replies
  • 6 likes

[Android] Didn't get new design update

Hi, the past week i saw all my friends with the new spotify redesign (The one that haves the tabs at the bottom) and i'm not getting it. I did have an update this morning, hoping to be that one, but nope. How can i get it? This morning update was 7.0...

  • Newbie
  • Hi, the past week i saw all my friends with the new spotify redesign (The one that haves the tabs at the bottom) and i'm not getting it.   I did have an update this morning, hoping to be t...
  • Joe
  • Community Legend
  • 992 Views
  • 1 replies
  • 0 likes
  • Android
    new
    Update
  • 992 Views
  • 1 replies
  • 0 likes