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Topics with Label: New Update

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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Casual Listener
  • 42769 Views
  • 66 replies
  • 25 likes
  • 42769 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878168 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878168 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26411 Views
  • 4 replies
  • 0 likes
  • 26411 Views
  • 4 replies
  • 0 likes

Superuser Contribution Tapping "Storage" won't work and I can't save mey lists to the SD card

PlanPremiumDeviceSamsung Galaxy A7Operating SystemAndroid While ago I save all of my list to SD card from the "Storage" in the Options Menu. After the new update all of my downloaded musics/lists are gone.Now I can't tap the "Storage" button.I can sa...

  • Casual Listener
  •   Plan Premium Device Samsung Galaxy A7 Operating System Android   While ago I save all of my list to SD card from the "Storage" in the Options Menu. After the new update all of my ...
  • Natey9
  • Visitor
  • 3083 Views
  • 7 replies
  • 0 likes
  • New Update
    SD-card
    Storage on sd card
  • 3083 Views
  • 7 replies
  • 0 likes

How do I get the old look back?

I have a free account, and I updated the app and now I have the new UI - and I really want the previous one back. I want the "Daily Mix" and radio's feature and all that. How do I get my old spotify back?

  • Casual Listener
  • I have a free account, and I updated the app and now I have the new UI - and I really want the previous one back. I want the "Daily Mix" and radio's feature and all that.   How do I get m...
  • lubos
  • Roadie
  • 3338 Views
  • 1 replies
  • 0 likes
  • Back
    Daily Mixes
    look
    New Update
    old look
    OLDER VERSIONS
    Radio
    Radio feature
    Radio function
    Radio Playlist
    Radio Stations
    UI
    UI Upgrade Sucks
  • 3338 Views
  • 1 replies
  • 0 likes

New update

Hi @Daniel! When will the new update be available through google play store?

  • Roadie
  • Hi @Daniel! When will the new update be available through google play store?
  • Daniel
  • Community Legend
  • 390 Views
  • 1 replies
  • 0 likes
  • New Update
  • 390 Views
  • 1 replies
  • 0 likes