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Topics with Label: Offline Access

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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 46479 Views
  • 66 replies
  • 25 likes
  • 46479 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879751 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879751 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26837 Views
  • 4 replies
  • 0 likes
  • 26837 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Listening to downloaded music while on WiFi with Spotify blocked

PlanPremiumCountryAustralia DeviceSamsung Galaxy A31 Operating SystemAndroid 11 My Question or IssueI downloaded a library of music to listen to while I was away with no cellular access and only a WiFi with Spotify blocked. Whenever I attempted to lo...

  • Casual Listener
  • Plan Premium Country Australia   Device Samsung Galaxy A31   Operating System Android 11   My Question or Issue I downloaded a library of music to listen to while I was awa...
  • Jeremy
  • Spotify Legend
  • 1428 Views
  • 3 replies
  • 0 likes
  • Block
    Offline Access
  • 1428 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cannot Play Downloaded Podcasts Offline

Plan: FreeCountry: United StatesDevice: Samsung Galaxy S5 (SM-G900P)Operating System: Android 6.0.1Spotify Version: 8.6.88.1104My Question or Issue:I am having trouble getting Spotify to play downloaded podcasts (e.g., Armchair Expert) while my devic...

  • Casual Listener
  • Plan:  Free Country: United States Device: Samsung Galaxy S5 (SM-G900P) Operating System: Android 6.0.1 Spotify Version: 8.6.88.1104 My Question or Issue: I am having trouble getting Spoti...
  • Kiril
  • Moderator
  • 6112 Views
  • 3 replies
  • 0 likes
  • Offline Access
    podcast
  • 6112 Views
  • 3 replies
  • 0 likes

Superuser Contribution Getting local files to work on your mobile (2020 Edition)

I am starting a new topic for getting local files working on mobile devices as it's just taken me a good 3 hours to get a few songs that were ALREADY ON MY PHONE to work in the spotify app.It's good to see that you guys haven't fixed this, when there...

  • Music Fan
  • ...ecurity > Windows Security > Firewall & Network Protection. Once here, click all 3 options (Domain, Private & Public Network) and turn the firewall OFF. Ensure both your mobile AND PC a...
  • gaRRycaRRyer
  • Newbie
  • 2006 Views
  • 3 replies
  • 1 likes
  • Android
    firewall
    local files
    Mobile
    music
    Offline Access
    PC
  • 2006 Views
  • 3 replies
  • 1 likes

Podcast downloads not available offline

Since a few days my podcast downloads aren't availabe anymore in offline mode. Clicking the podcast section it just says that I should download podcasts to listen to them offline. In online mode all of my podcasts downloads are available. Downloaded ...

  • Newbie
  • Since a few days my podcast downloads aren't availabe anymore in offline mode. Clicking the podcast section it just says that I should download podcasts to listen to them offline. In online mode all ...
  • 541 Views
  • 0 replies
  • 0 likes
  • Offline Access
    Podcasts error
  • 541 Views
  • 0 replies
  • 0 likes

'No Internet connection available' with 4G mobile network

PlanPremiumCountryU.S.A. DeviceOnePlus 5 Operating SystemAndroid Oreo My Question or IssueApp works just fine on wifi but as soon as I switch to my mobile network, it displays 'No Internet connection available'. Anything other than Spotify uses my mo...

  • Newbie
  • Plan Premium Country U.S.A.  Device OnePlus 5  Operating System Android Oreo   My Question or Issue App works just fine on wifi but as soon as I switch to my mobile netw...
  • 556 Views
  • 0 replies
  • 1 likes
  • 4G
    Andorid
    mobile network
    Offline Access
  • 556 Views
  • 0 replies
  • 1 likes

Superuser Contribution Go online to see menu when in offline mode?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry UkDeviceSony z5 compact Operating system Android 7.1.1 My Question or Issue I'm in offline mode and when I try to...

  • Regular
  •  None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Uk Device Sony z5 compact  Operatin...
  • Alfredo
  • Roadie
  • 1411 Views
  • 3 replies
  • 2 likes
  • Offline Access
  • 1411 Views
  • 3 replies
  • 2 likes

Auto Download New Podcast Episodes

Would love to see a feature added that allows you to have new podcast episodes downloaded as they come out for podcasts you follow. This would let me have all my new episodes for the day preloaded while I was connected to WiFi and then listen offline...

  • Casual Listener
  • Would love to see a feature added that allows you to have new podcast episodes downloaded as they come out for podcasts you follow. This would let me have all my new episodes for the day preloaded wh...
  • Ryan2246
  • Casual Listener
  • 4878 Views
  • 1 replies
  • 160 likes
  • Offline Access
    podcast
  • 4878 Views
  • 1 replies
  • 160 likes

Offline downloaded songs are suddenly not available

on my phone's storage Spotify's cache still takes 4,7 gb's of space which are all my songs. The problem is that they are not available for offline use. I've already cleared cache when this happened 1 day ago and just redownloaded them over night thin...

  • Newbie
  • on my phone's storage Spotify's cache still takes 4,7 gb's of space which are all my songs. The problem is that they are not available for offline use. I've already cleared cache when this happened 1...
  • 591 Views
  • 0 replies
  • 0 likes
  • downloaded
    Not Available
    Offline Access
  • 591 Views
  • 0 replies
  • 0 likes

Offline downloading says SD-Card is full

Spotify says there's no space to download for offline use but my SD-Card has 40GB free. The internal storage is showing 30.75GB free of 32GB. The option to change storage for offline tracks is unavailable. I have an HTC One M9 with Android 7.0, and I...

  • Newbie
  • Spotify says there's no space to download for offline use but my SD-Card has 40GB free. The internal storage is showing 30.75GB free of 32GB. The option to change storage for offline tracks is unavai...
  • 381 Views
  • 0 replies
  • 0 likes
  • Offline Access
    Storage on sd card
  • 381 Views
  • 0 replies
  • 0 likes

My music is cleared every time i open the application

Every time I open the application in offline mode or without internet the session is closed and the downloaded songs are deleted

  • Newbie
  • Every time I open the application in offline mode or without internet the session is closed and the downloaded songs are deleted 
  • primehaole
  • Casual Listener
  • 794 Views
  • 2 replies
  • 3 likes
  • Android
    Dowload list problem erased
    Offline Access
  • 794 Views
  • 2 replies
  • 3 likes

Now need to go online in 12 hours?

So I'm about to have a trip to a place where access to spotify server will be limited, when I was trying the offline mode I discovered that I now only have 12 hours before I need to go online. Couldn't even make it through the flight.. I have tg ree ...

  • Casual Listener
  • So I'm about to have a trip to a place where access to spotify server will be limited, when I was trying the offline mode I discovered that I now only have 12 hours before I need to go online. Couldn...
  • 358 Views
  • 0 replies
  • 0 likes
  • Offline Access
    Offline availability
    Premium
  • 358 Views
  • 0 replies
  • 0 likes

Cannot access synced albums/playlist when offline

Hi, When my phone is offline, I can't access any of my synced albums or playlist. This is a real blocker and I hope you can help me. To be precise I can access the list of albums (and the list of playlists) and when I choose one, the album/playlist v...

  • Visitor
  • Hi,   When my phone is offline, I can't access any of my synced albums or playlist. This is a real blocker and I hope you can help me.   To be precise I can access the list of albums (a...
  • user-removed
  • Not applicable
  • 320 Views
  • 1 replies
  • 0 likes
  • Android
    Offline Access
  • 320 Views
  • 1 replies
  • 0 likes

Solved!! Offline Data Usage?

First, let me admit that I am brand new to streaming and Spotify so don't be too harsh! I am going on a road trip next week and I just want to confirm that what I think is correct.I have a premium account and I have downloaded my playlists to "offlin...

  • Visitor
  • First, let me admit that I am brand new to streaming and Spotify so don't be too harsh! 😉 I am going on a road trip next week and I just want to confirm that what I think is correct. I have a ...
  • user-removed
  • Not applicable
  • 1276 Views
  • 3 replies
  • 0 likes
  • data usage
    Offline Access
    Offline listening
  • 1276 Views
  • 3 replies
  • 0 likes

Spotify Offline

I was having this same issue. I had "use cellular data" setting turned on in the app but it wouldn't connect. I had to also go into my iPhone settings and then go to apps > Spotify > turned on "Cellullar Data" there two. Now works. In short, having "...

  • Newbie
  • I was having this same issue. I had "use cellular data" setting turned on in the app but it wouldn't connect. I had to also go into my iPhone settings and then go to apps > Spotify > turned on ...
  • 326 Views
  • 0 replies
  • 0 likes
  • Offline Access
  • 326 Views
  • 0 replies
  • 0 likes

Playlists Not Saving Offline?

I have an LG G4 that I recently had to factory reset. Spotify worked fine before this. Now it will claim to download a playlist completely but it will not play it offline. The SD card has over 400 GB (Yes, four hundred) of space free. The card works ...

  • Newbie
  • I have an LG G4 that I recently had to factory reset. Spotify worked fine before this.    Now it will claim to download a playlist completely but it will not play it offline. The SD card ...
  • nsiak
  • Regular
  • 809 Views
  • 3 replies
  • 0 likes
  • Android
    Offline Access
    Playlists
  • 809 Views
  • 3 replies
  • 0 likes

Spotify repeatedly deleting my Downloaded Albums

Threr are probably lot's of posts with this problem, but this is so absurd I will bother with my own. Sporify repeatedly and randomly deletes my albums. I have two devices (Nexus Tablet, LG G3) where I download different songs in each, so I can liste...

  • Regular
  • Threr are probably lot's of posts with this problem, but this is so absurd I will bother with my own.   Sporify repeatedly and randomly deletes my albums. I have two devices (Nexus Tablet...
  • 811 Views
  • 0 replies
  • 0 likes
  • Albums
    Deleted downloads
    Offline Access
    Premium
  • 811 Views
  • 0 replies
  • 0 likes

Selective Offline save

I should be able to save my songs offline on certain devices only if I want. I don't want to dump everything offline onto my laptop, but just onto my phone. Is there a way to do this?

  • Newbie
  • I should be able to save my songs offline on certain devices only if I want. I don't want to dump everything offline onto my laptop, but just onto my phone. Is there a way to do this?
  • Daniel
  • Community Legend
  • 608 Views
  • 2 replies
  • 0 likes
  • idea
    Offline Access
    Spotify
  • 608 Views
  • 2 replies
  • 0 likes

synchronisation issues

Hi! Im sorry if my english isnt really good. I have issues with the synchronisation on my galaxys3. It synchronises all the time but still I cant access my music offline. Ive already emptied the cache, check if it was on the sd card and install the a...

  • Casual Listener
  • Hi! Im sorry if my english isnt really good. I have issues with the synchronisation on my galaxys3. It synchronises all the time but still I cant access my music offline. Ive already emptied the cach...
  • Daniel
  • Community Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • Offline Access
    synchronisation
  • 408 Views
  • 1 replies
  • 0 likes

Great, but not understood Spotify feature

I have my Spotify account connected to 3 devices. On my main device I have a few playlist saved, but when on the other devices they are not. While I was out my main device (Samsung Galaxy S5) was running low on battery, so I used my work phone (HTC O...

  • Newbie
  • I have my Spotify account connected to 3 devices. On my main device I have a few playlist saved, but when on the other devices they are not. While I was out my main device (Samsung Galaxy S5) was run...
  • kbrooksc
  • Community Legend
  • 499 Views
  • 1 replies
  • 0 likes
  • Android
    Offline Access
    offline availablity
    Offline Devices
    offline music
    Offline songs
    saved music
  • 499 Views
  • 1 replies
  • 0 likes

Albums I saved for offline access disssappear after I close the app.

So I've saved three albums for offline use. After waiting for it to download and checking the "downloaded" icon is there for all three albums I closed the app and ran it again to I find only one of the albums has been saved.What could I be doing wron...

  • Newbie
  • So I've saved three albums for offline use. After waiting for it to download and checking the "downloaded" icon is there for all three albums I closed the app and ran it again to I find only one of t...
  • 458 Views
  • 0 replies
  • 0 likes
  • Albums
    Offline Access
  • 458 Views
  • 0 replies
  • 0 likes