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Topics with Label: Online offline

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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 56961 Views
  • 68 replies
  • 25 likes
  • 56961 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 28027 Views
  • 5 replies
  • 0 likes
  • 28027 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't get online no matter what

Version 8.4.64.555armV7PlanPremium (2 users) Country USADevice(SAMSUNG NOTE Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Haven't been able to go online in at least two weeks except for one day. Despite attempting to ac...

  • Casual Listener
  • Version 8.4.64.555armV7 Plan Premium (2 users)  Country  USA Device (SAMSUNG NOTE 😎 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nb...
  • Peter
  • Spotify Legend
  • 2080 Views
  • 5 replies
  • 0 likes
  • Android
    Online issues
    Online offline
  • 2080 Views
  • 5 replies
  • 0 likes

Solved!! Why is it making me go online every time?

Every time I try to use Spotify when my phone isn't connected to the internet I get this message. This is every day, not every 30 days. I'm trying to listen to downloaded playlists.

  • Casual Listener
  • Every time I try to use Spotify when my phone isn't connected to the internet I get this message. This is every day, not every 30 days. I'm trying to listen to downloaded playlists.
  • Rohbarr
  • Casual Listener
  • 604 Views
  • 2 replies
  • 0 likes
  • Online offline
  • 604 Views
  • 2 replies
  • 0 likes