Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Push Notifications

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50935 Views
  • 66 replies
  • 25 likes
  • 50935 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881569 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881569 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27289 Views
  • 4 replies
  • 0 likes
  • 27289 Views
  • 4 replies
  • 0 likes

Superuser Contribution Missing Color Gradient in Push Notification

PlanPremiumCountryGermanyDevice(Huawei P10 Lite)Operating System(Android (Version 8.0.0)) My Question or IssueWhy does my Push Notification dosent have the Color Gradient?All of my friends/random people have this color gradient push notification when...

  • Casual Listener
  •   Plan Premium Country Germany Device (Huawei P10 Lite) Operating System (Android (Version 8.0.0))   My Question or Issue Why does my Push Notification dosent have the Color Grad...
  • uk-ajf6_eloe
  • Casual Listener
  • 1173 Views
  • 6 replies
  • 0 likes
  • Android 8
    colors
    Push Notifications
  • 1173 Views
  • 6 replies
  • 0 likes

Not receiving Push Notifications

Hello, even though all push notifications are turned on i never receive any. Currently using a Nexus 6P running the latest marshmellow and Nexus 9 running the Android N beta Thanks in advance.

  • Casual Listener
  • Hello, even though all push notifications are turned on i never receive any. Currently using a Nexus 6P running the latest marshmellow and Nexus 9 running the Android N beta Thanks in advance.
  • Jeffrey014
  • Roadie
  • 1439 Views
  • 7 replies
  • 2 likes
  • Android 6.0
    nexus
    Nexus 6p
    Push Notifications
  • 1439 Views
  • 7 replies
  • 2 likes

Not receiving push notifications

I currently use Spotify (Beta) on my Nextbit Robin (Currently on Android Nougat 7.1.1) and am not rooted or anything. I use AT&T, have push notifications on almost every filter and have NEVER received one. Email ones work just fine, but that's it. An...

  • Casual Listener
  • I currently use Spotify (Beta) on my Nextbit Robin (Currently on Android Nougat 7.1.1) and am not rooted or anything. I use AT&T, have push notifications on almost every filter and have NEVER rec...
  • 418 Views
  • 0 replies
  • 1 likes
  • Android
    Android 7.1
    Push Notifications
  • 418 Views
  • 0 replies
  • 1 likes

Solved!! Push Notifications Not Working

Hi, I just did a fresh installation of Spotify App (2.7.0.883) for Android in a Samsung Galaxy S6 running Android Lollipop 5.0.2 and I could notice that Push notifications are not working. When I try to change the settings in Spotify App, it shows a ...

  • Regular
  • Hi,   I just did a fresh installation of Spotify App (2.7.0.883) for Android in a Samsung Galaxy S6 running Android Lollipop 5.0.2 and I could notice that Push notifications are not worki...
  • rrudolphjr
  • Roadie
  • 14965 Views
  • 17 replies
  • 0 likes
  • Galaxy S6
    Lollipop 5.0.2
    Push Notifications
  • 14965 Views
  • 17 replies
  • 0 likes