Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: remote

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50756 Views
  • 66 replies
  • 25 likes
  • 50756 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881461 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881461 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27271 Views
  • 4 replies
  • 0 likes
  • 27271 Views
  • 4 replies
  • 0 likes

Gear Fit 2 Pro - "Unable to start spotify. Connect to Bluetooth to start listening."

Hi there, I am unable to use my Gear Fit 2 Pro to remotely control music on my galaxy device. Previously I was able to use my gear fit to play/pause/change songs/playlists, etc. however this is no longer working. When I go to settings > playback, and...

  • Casual Listener
  • Hi there,    I am unable to use my Gear Fit 2 Pro to remotely control music on my galaxy device. Previously I was able to use my gear fit to play/pause/change songs/playlists, etc. h...
  • hobobill
  • Casual Listener
  • 8851 Views
  • 15 replies
  • 6 likes
  • bluetooth
    Galaxy
    Gear Fit 2 Pro
    playback
    remote
    Samsung
    unable to start spotify
  • 8851 Views
  • 15 replies
  • 6 likes

Superuser Contribution Spotify stops responding to airpods pro

PlanPremiumCountryUSADeviceGoogle Pixel 4Operating SystemAndroid1 1 (with latest updates) My Question or IssueI recently bought a set of Airpods Pros and have had a lot of trouble using them with spotify. If I press play on the airpods, the music wil...

  • Visitor
  • Plan Premium Country USA Device Google Pixel 4 Operating System Android1 1 (with latest updates)   My Question or Issue I recently bought a set of Airpods Pros and have had a lot of tr...
  • Alex
  • Spotify Legend
  • 1423 Views
  • 1 replies
  • 0 likes
  • Airpods Pro
    bluetooth
    remote
  • 1423 Views
  • 1 replies
  • 0 likes

Duplicate Scrobble through Connect when controlling Desktop app through Android app

Steps to reproduce. 1. Log into Spotify on a desktop.2. Ensure your settings are set up to scrobble to last.fm3. Play a track.4. With the same Spotify account, connect to the android app on a separate device.5. Ensure that the android settings are se...

  • Regular
  • Steps to reproduce.   1. Log into Spotify on a desktop. 2. Ensure your settings are set up to scrobble to last.fm 3. Play a track. 4. With the same Spotify account, connect to the android a...
  • haelio
  • Casual Listener
  • 5791 Views
  • 10 replies
  • 9 likes
  • Connect
    double
    duplicate
    last.fm
    remote
    repeat
    scrobbles
    scrobbling
  • 5791 Views
  • 10 replies
  • 9 likes