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Happy Values Week! Today we celebrate *Support* in the Spotify Stars Program!

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Topics with Label: Restart needed

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Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Timbo6sic6
  • Casual Listener
  • 67719 Views
  • 69 replies
  • 26 likes
  • 67719 Views
  • 69 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 28945 Views
  • 5 replies
  • 0 likes
  • 28945 Views
  • 5 replies
  • 0 likes

BUG: Need to start android app twice for premium stuff to work.

PlanPremiumCountrySwedenDeviceSamsung Galaxy 9Operating SystemAndroid-version: 9Grundversion:4.9.59-16947752 My Question or IssueThe first time I open Spotify it does not recognize that my account have premium. GIVENI have a premium account. I turn o...

  • Visitor
  • Plan Premium Country Sweden Device Samsung Galaxy 9 Operating System Android-version: 9 Grundversion: 4.9.59-16947752     My Question or Issue The first time I open Spotify it ...
  • 478 Views
  • 0 replies
  • 0 likes
  • bug
    Premium
    Restart needed
  • 478 Views
  • 0 replies
  • 0 likes