Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: saved

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47693 Views
  • 66 replies
  • 25 likes
  • 47693 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880289 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880289 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26905 Views
  • 4 replies
  • 0 likes
  • 26905 Views
  • 4 replies
  • 0 likes

All liked songs are gone

PlanPremium (family main account)CountryGermanyDeviceSamsung Galaxy s20 ultraOperating SystemAndroid 10 My Question or IssueI recently got a new phone (s20 ultra) and logged into my Spotify account. all my liked songs were there and everything worked...

  • Casual Listener
  • Plan Premium (family main account) Country Germany Device Samsung Galaxy s20 ultra Operating System Android 10   My Question or Issue I recently got a new phone (s20 ultra) and logged ...
  • Billy-J
  • Spotify Star
  • 532 Views
  • 3 replies
  • 0 likes
  • liked
    saved
  • 532 Views
  • 3 replies
  • 0 likes

Superuser Contribution Duplicate Albums Saved in Library

I have recently started using the save to library feature as well as adding them to playlists. I have noticed many artists are showing duplicate albums in my library. There is aboslutely no difference between the albums for example Point #1 by Chevel...

  • Casual Listener
  • ...boslutely no difference between the albums for example Point #1 by Chevelle.  There is only one listing of that album on Chevelle's profile yet it is saved in my library twice.  There are many more i...
  • Peter
  • Spotify Legend
  • 2162 Views
  • 3 replies
  • 9 likes
  • Albums
    duplicate
    saved
  • 2162 Views
  • 3 replies
  • 9 likes

What does saved do?

What does the saved feature do? If I click "save" for an album I like there is no library where that goes to. It just exists as saved but there's nowhere that shows my saved selections for future reference. Didn't I click save so that I can access th...

  • Visitor
  • What does the saved feature do? If I click "save" for an album I like there is no library where that goes to. It just exists as saved but there's nowhere that shows my saved selections for future r...
  • eltoch
  • Composer
  • 620 Views
  • 1 replies
  • 0 likes
  • Albums
    like
    saved
  • 620 Views
  • 1 replies
  • 0 likes