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Topics with Label: Software problems

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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 56711 Views
  • 68 replies
  • 25 likes
  • 56711 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 27986 Views
  • 5 replies
  • 0 likes
  • 27986 Views
  • 5 replies
  • 0 likes

Awful software

Is it just me or is the software terrible. So so slow to load and often pauses for no reason or freezes my phone and my entire play list is downloaded on premium to a galaxy s7. I thought it was my previous s5 but same problems on new s7...any plans ...

  • Casual Listener
  • Is it just me or is the software terrible. So so slow to load and often pauses for no reason or freezes my phone and my entire play list is downloaded on premium to a galaxy s7. I thought it was my p...
  • 346 Views
  • 0 replies
  • 0 likes
  • Software problems
  • 346 Views
  • 0 replies
  • 0 likes