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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 43125 Views
  • 66 replies
  • 25 likes
  • 43125 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878346 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878346 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26474 Views
  • 4 replies
  • 0 likes
  • 26474 Views
  • 4 replies
  • 0 likes

Downloaded songs take space of 10GB

I am curious as to why this happened to me. I went to my settings on my phone, then storage - app data and under Spotify, it says that my downloaded songs take 10GB worth of space. I have deleted some playlists, ticked off the download option on all ...

  • Visitor
  • I am curious as to why this happened to me. I went to my settings on my phone, then storage - app data and under Spotify, it says that my downloaded songs take 10GB worth of space. I have deleted s...
  • dinomight
  • Spotify Star
  • 2471 Views
  • 1 replies
  • 0 likes
  • downloaded songs
    space
  • 2471 Views
  • 1 replies
  • 0 likes

Solved!! No space to download

Hi, im trying to download my music but it keeps stopping and a messages comes up that there is no space left on my mobile (galaxy 5). Its a new mb and has plenty of space free. How can I fix this problem please???

  • Regular
  • Hi, im trying to download my music but it keeps stopping and a messages comes up that there is no space left on my mobile (galaxy 5). Its a new mb and has plenty of space free. How can I fix this p...
  • Wikidink
  • Regular
  • 3782 Views
  • 7 replies
  • 0 likes
  • space
  • 3782 Views
  • 7 replies
  • 0 likes

Solved!! sync error not enough space on device

I have over 8g free space on my device and 50g on my micro sd, Spotify consistently telling me it can't sync or download as there's not enough space??Any ideas guys? Anyone had the same issue?I tried reinstalling, tried formatting sd card, tried empt...

  • Newbie
  • I have over 8g free space on my device and 50g on my micro sd, Spotify consistently telling me it can't sync or download as there's not enough space?? Any ideas guys? Anyone had the same i...
  • sodapop808
  • Regular
  • 17272 Views
  • 8 replies
  • 0 likes
  • device
    space
  • 17272 Views
  • 8 replies
  • 0 likes