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Topics with Label: technical problem

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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 56193 Views
  • 68 replies
  • 25 likes
  • 56193 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 27935 Views
  • 5 replies
  • 0 likes
  • 27935 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcast features not working

PlanSpotify Premium FamilyCountryUSADeviceGoogle Pixel 3a XL My Question or IssueThe same problem for different features: When I tap on the buttons, nothing happens. This happens on both the podcast's "sort" button and the episode's play button (as h...

  • Music Fan
  • Plan Spotify Premium Family Country USA Device Google Pixel 3a XL   My Question or Issue The same problem for different features: When I tap on the buttons, nothing happens.  This h...
  • Sarahrados
  • Visitor
  • 4072 Views
  • 19 replies
  • 3 likes
  • buttons
    Play
    podcast
    Podcasts
    technical problem
  • 4072 Views
  • 19 replies
  • 3 likes