Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: tizen

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 43236 Views
  • 66 replies
  • 25 likes
  • 43236 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878423 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878423 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26499 Views
  • 4 replies
  • 0 likes
  • 26499 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution the operation is not supported if the device is not the active playback device

Hello. I am using Samsung Gear Sport smartwatch. Spotify version is 2.2.2Spotify does not recognize "Jabra Elite 65t" and "Taotronics BH16". I dont have another bluetooth device. When i try to "shuffle play" my downloaded songs, spotify on my watch s...

  • Music Fan
  • ...rom my earbuds.    I rebooted my earbuds twice. Is there a problem?         Plan Premium Country TURKEY   Device Xiaomi Mi Max 3, Samsung Gear Sport Tizen...
  • Jposlin
  • Newbie
  • 35068 Views
  • 24 replies
  • 5 likes
  • tizen
    TizenOS
  • 35068 Views
  • 24 replies
  • 5 likes

Superuser Contribution Browsing Your playlists

PlanPremiumCountryNorwayDeviceSamsung Galaxy Watch Active 2Operating SystemTizen My Question or IssueIn its current state, selecting playlists on Tizen devices is pure guesswork as there is no text, only images in [Your playlists]. Not implementing p...

  • Roadie
  • Plan Premium Country Norway Device Samsung Galaxy Watch Active 2 Operating System Tizen   My Question or Issue In its current state, selecting playlists on Tizen devices is pure g...
  • Jeremy
  • Spotify Legend
  • 893 Views
  • 14 replies
  • 1 likes
  • Playlists
    tizen
  • 893 Views
  • 14 replies
  • 1 likes

Can't find watch app Galaxy store

CountryBrasilDeviceGalaxy s9 + gear s2Operating SystemAndroid 9. Tizen 2.3 My Question or IssueI cantc find de Spotify app for de gear S2 on the falaxG store.I have the watch for a few years now and used it with a few different phones. Found a simila...

  • Casual Listener
  •   Country Brasil Device Galaxy s9 + gear s2 Operating System Android 9. Tizen 2.3   My Question or Issue I cantc find de Spotify app for de gear S2 on the falaxG store. I have t...
  • Whereisit
  • Casual Listener
  • 1658 Views
  • 6 replies
  • 1 likes
  • Android
    Galaxy app
    Samsung
    tizen
    wearable
  • 1658 Views
  • 6 replies
  • 1 likes

Superuser Contribution Spotify 1.2.15 vs 1.2.8 for Tizen / Samsung Watch

Hello. As some of you may know, spotify for tizen was missing for about 3 weeks. Spotify team was able to solve this problem 2 days ago. But issues are still ongoing. Some of Tizen users (Galaxy Watch, Gear Sport, Galaxy Active) received version 1.2....

  • Music Fan
  • Hello. As some of you may know, spotify for tizen was missing for about 3 weeks. Spotify team was able to solve this problem 2 days ago. But issues are still ongoing.    Some of Tizen u...
  • Guido
  • Spotify Legend
  • 642 Views
  • 1 replies
  • 0 likes
  • tizen
    TizenOS
    Tizenplatform
  • 642 Views
  • 1 replies
  • 0 likes

Solved!! Solved: No volume control on Gear S3 Tizen 3.0 update

Update 2017-12-05: Volume control solved and confirmed working in latest update version 1.2.1 available in gear app store. After udating Gear s3 to latest Tizen 3.0 update volume adjust menu in spotify no longer works, when pressing the volume icon i...

  • Casual Listener
  • Update 2017-12-05: Volume control solved and confirmed working in latest update version 1.2.1 available in gear app store.   After udating Gear s3 to latest Tizen 3.0 update volume adjust m...
  • profreddan
  • Casual Listener
  • 8261 Views
  • 7 replies
  • 4 likes
  • Android
    Gear S3
    smartwatch
    tizen
  • 8261 Views
  • 7 replies
  • 4 likes