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Topics with Label: Voice Search

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 42912 Views
  • 66 replies
  • 25 likes
  • 42912 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878239 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878239 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26441 Views
  • 4 replies
  • 0 likes
  • 26441 Views
  • 4 replies
  • 0 likes

voice search in galaxy watch active 2 doesn´t works in standalone mode

PlanpremiumCountryMexicoDevicegalaxy watch active 2Operating Systemtizen 4.0.0.7 My Question or Issuehi, does anyone know why my galaxy watch active 2 voice search don´t works when im in standalone mode?? . when i pick SEARCH the watch says ¨tap and ...

  • Visitor
  • Plan premium Country Mexico Device galaxy watch active 2 Operating System tizen 4.0.0.7   My Question or Issue hi, does anyone know why my galaxy watch active 2 voice search don´t work...
  • 691 Views
  • 0 replies
  • 0 likes
  • galaxy watch active 2
    Voice Search
  • 691 Views
  • 0 replies
  • 0 likes

Can't search via voice on Android auto.

A few weeks ago Spotify was working fine when using the car's voice command to search for artists, but now all of the sudden it no longer works and the AI will respond with "let me find more info about that for you" even after a simple command like "...

  • Newbie
  • A few weeks ago Spotify was working fine when using the car's voice command to search for artists, but now all of the sudden it no longer works and the AI will respond with "let me find more info abo...
  • 736 Views
  • 0 replies
  • 5 likes
  • Android Auto.
    Spotify
    Voice Search
  • 736 Views
  • 0 replies
  • 5 likes