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Topics with Label: Wifi Casting

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 43213 Views
  • 66 replies
  • 25 likes
  • 43213 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878410 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878410 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26494 Views
  • 4 replies
  • 0 likes
  • 26494 Views
  • 4 replies
  • 0 likes

Problems with WiFi speaker

PlanPremiumDeviceSamsung Galaxy S7 Operating SystemAndroid 8.0 Spotify seems to have a mind on its own when connected to my Wifi speaker. I have trouble adding songs to the queue and when I have songs in queue it skips every other song, I don't have ...

  • Newbie
  • Plan Premium Device Samsung Galaxy S7  Operating System Android 8.0   Spotify seems to have a mind on its own when connected to my Wifi speaker. I have trouble adding songs to the qu...
  • 361 Views
  • 0 replies
  • 0 likes
  • queue
    Skiping tracks
    speaker
    Wifi Casting
    wifi playback
  • 361 Views
  • 0 replies
  • 0 likes

Android App doesn't connect using WiFi

Hi. For a while now Spotify does not connect using any wifi network (tested in different places), only works using mobile data. I've had this problem for a while now but I thought it would be fixed in newer releases. I am using a Huawei P9 Lite with ...

  • Casual Listener
  • Hi. For a while now Spotify does not connect using any wifi network (tested in different places), only works using mobile data. I've had this problem for a while now but I thought it would be fixed i...
  • watangaboy
  • Casual Listener
  • 2629 Views
  • 5 replies
  • 1 likes
  • Android
    Wifi Casting
  • 2629 Views
  • 5 replies
  • 1 likes