Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Album Cover

Labels

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62586 Views
  • 16 replies
  • 37 likes
  • 62586 Views
  • 16 replies
  • 37 likes

Apple Lossless Album Covers not syncing in Local Files?

PlanPremiumCountryUnited States of AmericaDeviceiPhone XOperating SystemiOS 13.6.1 My Question or IssueThis is more of a minor problem than an important one, but I thought I should ask. I recently migrated from iTunes, so I have a lot of Apple Lossle...

  • Visitor
  • Plan Premium Country United States of America Device iPhone X Operating System iOS 13.6.1   My Question or Issue This is more of a minor problem than an important one, but I thought I ...
  • raphael20
  • Newbie
  • 696 Views
  • 1 replies
  • 0 likes
  • ALAC
    album art
    Album Cover
    Apple Lossless
    iOS
    iphone
    local files
    M4A
  • 696 Views
  • 1 replies
  • 0 likes

Playlist art blank

Hello, I have premium on iPhone 6s iOS 13.4.1. When I create a new, blank playlist and then add songs (not local files) to the playlist, the playlist art doesn't update with the collage of album art. I only see the collage of album art when I click t...

  • Casual Listener
  • Hello,   I have premium on iPhone 6s iOS 13.4.1. When I create a new, blank playlist and then add songs (not local files) to the playlist, the playlist art doesn't update with the collage...
  • 487 Views
  • 0 replies
  • 1 likes
  • Album Cover
    playlist art
    Playlist Cover
  • 487 Views
  • 0 replies
  • 1 likes

No album artwork in offline mode

So I've been using Spotify since last February. The app had a problem, but was solved in patch 2.1. The problem was that album covers didn't show up in offline mode. But since September(!!!), I get this bug again, every time i want to use spotify in ...

  • Newbie
  • So I've been using Spotify since last February. The app had a problem, but was solved in patch 2.1. The problem was that album covers didn't show up in offline mode. But since September(!!!), I get t...
  • Mahirishi
  • Casual Listener
  • 2842 Views
  • 5 replies
  • 5 likes
  • Album Cover
    Offline listening
  • 2842 Views
  • 5 replies
  • 5 likes

Iphone playing moving album cover

There are some songs on my phone that I play but they have a moving picture when it’s playing. How do I turn it off? It is VERY distracting when I drive. Also there doesn’t seem to be a like or dislike button on thhose moving songs? If i dont like th...

  • Newbie
  • There are some songs on my phone that I play but they have a moving picture when it’s playing. How do I turn it off? It is VERY distracting when I drive. Also there doesn’t seem to be a like or disli...
  • Loxer
  • Community Legend
  • 12904 Views
  • 1 replies
  • 0 likes
  • Album Cover
    Mobile
    moving image
    music
    Music And Album Experience
    songs
  • 12904 Views
  • 1 replies
  • 0 likes

Solved!! Spotify album covers

Hi! I have spotify premium and so some of my albums are saved to my phone. When I'm on wofi ot shouldn't matter which songs are saved or not but for aome reason only the saved songs album covers show up. Is there someway to fix this considering I'm p...

  • Casual Listener
  • Hi! I have spotify premium and so some of my albums are saved to my phone. When I'm on wofi ot shouldn't matter which songs are saved or not but for aome reason only the saved songs album covers show...
  • mmardones
  • Casual Listener
  • 1468 Views
  • 3 replies
  • 0 likes
  • Album Cover
  • 1468 Views
  • 3 replies
  • 0 likes

Solved!! Album art not showing IOS 8.1

Its november 2014 and the album art isnt showing. Not sure if its just a problems with me but any solutions?

  • Casual Listener
  • Its november 2014 and the album art isnt showing. Not sure if its just a problems with me but any solutions?
  • MattSuda
  • Spotify Star
  • 2767 Views
  • 15 replies
  • 1 likes
  • 8.1
    album art
    Album Cover
    iOS
    iphone
    not showing
  • 2767 Views
  • 15 replies
  • 1 likes

Album cover view

In this newest update of Spotify, I've realized that you can no longer see what album is coming up next on your playlist. It only shows a gray box with a music note in it. I know it's a really frivolous detail but aaaaaaahh it's starting to really bo...

  • Casual Listener
  • In this newest update of Spotify, I've realized that you can no longer see what album is coming up next on your playlist. It only shows a gray box with a music note in it. I know it's a really frivol...
  • MattSuda
  • Spotify Star
  • 1884 Views
  • 7 replies
  • 0 likes
  • Album Cover
    Your Music
  • 1884 Views
  • 7 replies
  • 0 likes

Album Cover - Offline Mode

So, I am kind of over with this: Since Version 1.0 was introduced there was a known bug (being reported all over the place) that when you save music for offline listening and you go into offline mode suddenly all album covers were not shown anymore. ...

  • Regular
  • So, I am kind of over with this: Since Version 1.0 was introduced there was a known bug (being reported all over the place) that when you save music for offline listening and you go into offline mode...
  • MattSuda
  • Spotify Star
  • 1200 Views
  • 2 replies
  • 0 likes
  • Album Cover
    iPhone 5S
  • 1200 Views
  • 2 replies
  • 0 likes