Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Alexa

Labels

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52496 Views
  • 16 replies
  • 36 likes
  • 52496 Views
  • 16 replies
  • 36 likes

Superuser Contribution iphone / ipad constantly plays spotify "everywhere" on Alexa

Plan: Duo PremiumCountry UK Device(iPhone 8, iPad New)Operating System(Whatever update they did last) My Question or IssueEverytime I tell my iphone or ipad to play on Alexa #1, it plays it on the other 3. It does not happen when I tell my macbook to...

  • Casual Listener
  • ...o play on Alexa #1, it plays it on the other 3. It does not happen when I tell my macbook to play on Alexa #1, and it does not happen when my dad uses his iphone 8 / ipad to connect to his device....
  • Elena
  • Moderator
  • 427 Views
  • 1 replies
  • 0 likes
  • Alexa
    Connect
    Everywhere
    Spotify
  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Bug: Multiroom with Echo / group shows as speaker

FamilyPlanGermanyiPhone 11 Pro iOS 15.1 My Question or IssueMy multiroom group of 2 Alexa Echo Flex (new) appear as speakers (single speaker icon) in the Spotify iOS App. See attachment. When starting Music only one speaker plays. From Alex App and f...

  • Casual Listener
  •   FamilyPlan Germany iPhone 11 Pro  iOS 15.1   My Question or Issue My multiroom group of 2 Alexa Echo Flex (new) appear as speakers (single speaker icon) in the Spotify iOS A...
  • Ver
  • Spotify Legend
  • 695 Views
  • 4 replies
  • 0 likes
  • Alexa
    Echo
    multiroom
  • 695 Views
  • 4 replies
  • 0 likes

Superuser Contribution Ios app cannot see alexa powered devices

PlanPremiumCountryIrelandphoneiphone 8Operating System(iOS 14.6 My Question or IssueThe mobile app cannot see all echo devices on the _same_ network. Some appears, some not. The alexa based spotify works fine on the echo devices.

  • Roadie
  • ...The alexa based spotify works fine on the echo devices.
  • Ivan
  • Spotify Legend
  • 703 Views
  • 5 replies
  • 0 likes
  • Alexa
  • 703 Views
  • 5 replies
  • 0 likes

Superuser Contribution Alexa can’t play spotify on Sony WH-1000XM4

PlanPremium CountrySpain DeviceIphone Xr Operating System(iOS 14.4) My Question or Issue I have iphone x and alexa app. I have linked alexa with my spotify premium account. But when i say “Alexa, play spotify” i ALWAYS get “I can’t play spotify on th...

  • Gig Goer
  •   Plan Premium   Country Spain   Device Iphone Xr   Operating System (iOS 14.4)   My Question or Issue   I have iphone x and alexa app. I have linked alexa...
  • EthanS1
  • Community Legend
  • 2302 Views
  • 5 replies
  • 0 likes
  • Alexa
  • 2302 Views
  • 5 replies
  • 0 likes

Spotify Connect Devices Unavailable

Plan: PremiumCountry: USADevice: iPhone 11 Pro MaxOperating System: iOS 13.4.1 My Question or Issue:I cannot get the Echo devices and groups in my home to show up in my Spotify Connect list of devices.The other person in my home is signed in to the A...

  • Casual Listener
  • ...potify Connect list of devices. The other person in my home is signed in to the Alexa app and has connected their Spotify account. They can open Spotify and see our home devices in the Connect menu. I...
  • carolnicolee
  • Casual Listener
  • 3268 Views
  • 2 replies
  • 0 likes
  • Alexa
    Alexa Echo
    Connect
    connected devices
    connected devices list
    Echo
    Echo Dot
    iphone
    iphone 11 pro max
  • 3268 Views
  • 2 replies
  • 0 likes

Spotify Stations CarPlay/Roku/Alexa/AutoPlay questions

PremiumUnited StatesiPhone 8 | iOS 10 So I'm loving Stations and considering deleting my premium Pandora account. However, a few things are making me wait and I'm hoping anyone has more info on a few of the below.1. CarPlay - any way or news on when ...

  • Casual Listener
  • ...as more info on a few of the below. 1. CarPlay - any way or news on when it will be available? 2. Stations app for Roku/AppleTV, etc? 3. How can I get Alexa to play Stations? It doesn't show up in t...
  • myaeger80
  • Casual Listener
  • 1445 Views
  • 6 replies
  • 1 likes
  • Alexa
    autoplay
    Carplay
    iOS
    roku
  • 1445 Views
  • 6 replies
  • 1 likes

desde que tengo spotify en alexa se apaga y se enciende solo

PlanPremiumCountry SpainDeviceIpad alexa My Question or Issue Desde hace unas semanas tengo spotify pri conectado a Alexa a través del ipad y no se por qué motivo al rato de estar escuchando música se apaga solo. Pero eso no es lo peor, si no que des...

  • Newbie
  • Plan Premium Country  Spain Device Ipad alexa   My Question or Issue  Desde hace unas semanas tengo spotify pri conectado a Alexa a través del ipad y no se por qué motivo al r...
  • 785 Views
  • 0 replies
  • 0 likes
  • Alexa
  • 785 Views
  • 0 replies
  • 0 likes