Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: offline music

Labels

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52516 Views
  • 16 replies
  • 36 likes
  • 52516 Views
  • 16 replies
  • 36 likes

Superuser Contribution How to Access Music Offline Without Downloading

Hi community! I'm not finding anything about accessing music without downloading when offline. I have plenty of data and hardly ever listen to music without wifi anyway so if I don't have wifi, it's ok to use some data for me. How come I can't access...

  • Casual Listener
  • Hi community! I'm not finding anything about accessing music without downloading when offline. I have plenty of data and hardly ever listen to music without wifi anyway so if I don't have wifi, it's ...
  • Ivan
  • Spotify Legend
  • 5246 Views
  • 3 replies
  • 0 likes
  • accessing music without downloading
    downloading
    offline music
  • 5246 Views
  • 3 replies
  • 0 likes

Solved!! Listening to songs offline doesnt work

PlanPremiumCountryCZDeviceiPhone 8 Operating SystemiOS 10 My Question or IssueMy spotify stopped working when i am offline, my music is downloaded and I was always able to listen to when i was offline, suddenly i am not anymore.

  • Casual Listener
  • Plan Premium Country CZ Device iPhone 8  Operating System iOS 10   My Question or Issue My spotify stopped working when i am offline, my music is downloaded and I was always able ...
  • Billy-J
  • Spotify Star
  • 877 Views
  • 5 replies
  • 1 likes
  • offline music
  • 877 Views
  • 5 replies
  • 1 likes

Offline music

Spoiler (Highlight to read)So I’ve had premium for about 3 years now, and never had this problem, however now whenever I listen to music on Spotify, I must either have my data on or WiFi to have an internet connection, even though the music is downlo...

  • Visitor
  • So I’ve had premium for about 3 years now, and never had this problem, however now whenever I listen to music on Spotify, I must either have my data on or WiFi to have an internet connection, even th...
  • Loxer
  • Community Legend
  • 448 Views
  • 1 replies
  • 0 likes
  • offline music
  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline albums desync

Hi, I'm new to the forums and I'm simply here to solve this problem once and for all, since it's getting quite annoying. At least one time a week my offline albums (downloaded albums) completely desync and I have to go through the boring process of s...

  • Newbie
  • Hi, I'm new to the forums and I'm simply here to solve this problem once and for all, since it's getting quite annoying. At least one time a week my offline albums (downloaded albums) completely desy...
  • schorsch
  • Regular
  • 834 Views
  • 2 replies
  • 1 likes
  • desync
    Help
    iPhone 6s
    not downloaded
    offline albums
    offline music
    spotify bug
  • 834 Views
  • 2 replies
  • 1 likes

I have all of my song on offline

Okay, so, when I go to music and go to my songs, I have it on available offline. I add a lot of new music as I find more music that I like. But now the new music won't become offline. How can I make the newly added music offline without making all of...

  • Casual Listener
  • Okay, so, when I go to music and go to my songs, I have it on available offline. I add a lot of new music as I find more music that I like. But now the new music won't become offline. How can I make ...
  • Sylvana
  • Casual Listener
  • 395 Views
  • 1 replies
  • 0 likes
  • help.
    offline music
    problems
  • 395 Views
  • 1 replies
  • 0 likes

Listening to music offline

Hi i have a premium account and for the last 3-4 months i haven't been able to add any playlists to my library of music available offline. I've tried all sorts including closing app, deleting app etc, i have 22GB free space on my phone. Any idea why ...

  • Newbie
  • Hi i have a premium account and for the last 3-4 months i haven't been able to add any playlists to my library of music available offline. I've tried all sorts including closing app, deleting app etc...
  • 440 Views
  • 0 replies
  • 0 likes
  • offline music
  • 440 Views
  • 0 replies
  • 0 likes

Solved!! Where do I find which albums I've made available offline? Do I have to look at each album?

I've got a bunch of albums in My Music, and I made two available offline. I remember one, but not the other. I'd like to 'turn off' offline availability for both of these to save some storage space on my iPhone. But do I have to go through all dozens...

  • Casual Listener
  • I've got a bunch of albums in My Music, and I made two available offline. I remember one, but not the other. I'd like to 'turn off' offline availability for both of these to save some storage space o...
  • MattSuda
  • Spotify Star
  • 843 Views
  • 3 replies
  • 0 likes
  • offline music
    storage
  • 843 Views
  • 3 replies
  • 0 likes

Offline Artwork Issues

So I have just checked the "available offline" option on for all of my songs. Nearly all of them have synced to my phone, but around 300 still won't download. Also, whenver I play any song, no artwork shows whatsoever. If I uncheck "available offline...

  • Music Fan
  • So I have just checked the "available offline" option on for all of my songs. Nearly all of them have synced to my phone, but around 300 still won't download. Also, whenver I play any song, no artwor...
  • Internetgirl07
  • Regular
  • 1252 Views
  • 3 replies
  • 0 likes
  • album art
    album artwork
    artwork
    iOS
    local songs
    offline music
    offline play
  • 1252 Views
  • 3 replies
  • 0 likes