Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: payment problem

Labels

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24338 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24338 Views
  • 18 replies
  • 0 likes

Superuser Contribution Mistake in Payment

PlanFree/PremiumCountry GermanyMy Question or Issue I'm student now and am going to be a student 5 years more. And I noticed today, that i paid for two months with Premium Plan, but not with Premium for Student. How could i solve this problem? Could ...

  • Regular
  • Plan Free/Premium Country   Germany My Question or Issue  I'm student now and am going to be a student 5 years more. And I noticed today, that i paid for two months with Premium Plan,...
  • Guido
  • Spotify Legend
  • 552 Views
  • 3 replies
  • 0 likes
  • payment problem
    Student
  • 552 Views
  • 3 replies
  • 0 likes