Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Web Player

Labels

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • rdeluva7
  • Visitor
  • 23830 Views
  • 17 replies
  • 0 likes
  • Premium for Students
  • 23830 Views
  • 17 replies
  • 0 likes

I can't find the recurring payments option in Spotify student plan

I tried many times to pay recurring payments for Spotify student plan but every time the one month plan arises and there is no recurring payments plan. I already contacted customer care but they are literally doing anything. But whenever I am going t...

Screenshot (188).png
  • Regular
  • I tried many times to pay recurring payments for Spotify student plan but every time the one month plan arises and there is no recurring payments plan. I already contacted customer care but they are ...
  • 425 Views
  • 0 replies
  • 0 likes
  • Other
    Web Player
  • 425 Views
  • 0 replies
  • 0 likes

Student Premium not working

I made the purchase of the university premium but it does not conclude, but I got it from my card twice! How to proceed

  • Casual Listener
  • I made the purchase of the university premium but it does not conclude, but I got it from my card twice! How to proceed
  • Jacob
  • Community Legend
  • 373 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 373 Views
  • 1 replies
  • 0 likes