Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Disabled

Labels

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • samuelallen5
  • Casual Listener
  • 239555 Views
  • 77 replies
  • 84 likes
  • 239555 Views
  • 77 replies
  • 84 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • pmartinslima
  • Newbie
  • 95651 Views
  • 199 replies
  • 42 likes
  • 95651 Views
  • 199 replies
  • 42 likes

Superuser Contribution Specific songs greyed out: either/or

PlanPremiumCountryThe NetherlandsDeviceMotorola One Action/Windows PCOperating SystemAndroid/Windows 10 Pro My Question or IssueSorry about the cropped image. For this list, the top track and the second-to-last—both at the edge of the screenshot—are ...

  • Gig Goer
  • Plan Premium Country The Netherlands Device Motorola One Action/Windows PC Operating System Android/Windows 10 Pro   My Question or Issue Sorry about the cropped image. For this list, ...
  • liz1224
  • Visitor
  • 437 Views
  • 5 replies
  • 0 likes
  • Disabled
    greyed out
    local files
  • 437 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle and repeat buttons disabled

On all devices I see the shuffle and repeat buttons both disabled for one specific song, cannot click / tap it. I'm on a duo plan. Before this started happening, I could have it on repeat (same song) several times, but then suddenly it stopped being ...

  • Regular
  • On all devices I see the shuffle and repeat buttons both disabled for one specific song, cannot click / tap it. I'm on a duo plan.   Before this started happening, I could have it on repeat (s...
  • rkpai
  • Newbie
  • 11342 Views
  • 12 replies
  • 2 likes
  • Disabled
    Duo
    repeat
  • 11342 Views
  • 12 replies
  • 2 likes

Solved!! Song Disabled/Gone

PlanPremium FamilyCountryTurkeyDeviceAll PlatformsOperating SystemLinux, Android My Question or IssueHello I had this song on my Library but today I couldn't find it in my Android app. When I go to Desktop app (Linux), the song is there in my library...

  • Visitor
  • ...ndroid app. When I go to Desktop app (Linux), the song is there in my library, but looks like disabled somehow. I copied the song share URL, which is below, but from the web player I can not listen, e...
  • Emilia_8
  • Community Legend
  • 1511 Views
  • 1 replies
  • 0 likes
  • Android
    Disabled
    Linux
    Song gone
  • 1511 Views
  • 1 replies
  • 0 likes