Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: disappeared

Labels

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • YoungYangYang
  • Visitor
  • 242703 Views
  • 79 replies
  • 86 likes
  • 242703 Views
  • 79 replies
  • 86 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Ietsorigineels
  • Visitor
  • 99740 Views
  • 210 replies
  • 44 likes
  • 99740 Views
  • 210 replies
  • 44 likes

Solved!!Superuser Contribution 1000+ songs in a playlist disappeared

Plan: PremiumCountry: USA DeviceAll - MacBook Pro desktop app, Samsung Galaxy Z Flip My Question or IssueI have a playlist called All Songs in which I put all my liked songs + many more because I like to be able to custom sort it. It had 1500 songs i...

  • Regular
  • ...  I have tried to go on my account and recover the playlist and it says no playlists deleted. The playlist isn't actually deleting, only that most songs have disappeared, so that makes sense. &n...
  • sharms27
  • Regular
  • 2410 Views
  • 8 replies
  • 0 likes
  • bug
    deleted
    disappeared
  • 2410 Views
  • 8 replies
  • 0 likes

Superuser Contribution Liked songs disappeared

PlanPremiumCountryFranceDeviceiPhone 11Operating SystemiOS 13 My Question or IssueHello, This morning all of my liked songs disappeared on my phone and on my computer. Thankfully, some of my likes songs were also on another playlist.Does someone know...

  • Casual Listener
  • Plan Premium Country France Device iPhone 11 Operating System iOS 13   My Question or Issue Hello,  This morning all of my liked songs disappeared on my phone and on my c...
  • CarlosE
  • Moderator
  • 721 Views
  • 3 replies
  • 0 likes
  • disappeared
    liked songs
  • 721 Views
  • 3 replies
  • 0 likes

Podcasts on my playlist are gone

I need help! I have a playlist that has both regular songs and podcasts. I went to play the playlist today and all of the episodes I had disappeared. I even tried to look at other playlists that have the same stuff on them and they show up as empty. ...

  • Visitor
  • I need help! I have a playlist that has both regular songs and podcasts. I went to play the playlist today and all of the episodes I had disappeared. I even tried to look at other playlists that h...
  • 318 Views
  • 0 replies
  • 0 likes
  • disappeared
    missing songs
  • 318 Views
  • 0 replies
  • 0 likes