Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: disappearing

Labels

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • ssurak
  • Casual Listener
  • 201325 Views
  • 71 replies
  • 73 likes
  • 201325 Views
  • 71 replies
  • 73 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • fede160493
  • Gig Goer
  • 69061 Views
  • 107 replies
  • 40 likes
  • 69061 Views
  • 107 replies
  • 40 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Not applicable
  • 146411 Views
  • 66 replies
  • 49 likes
  • Connect
    JAM
  • 146411 Views
  • 66 replies
  • 49 likes

Superuser Contribution My likes keep disappearing from songs, randomly

PlanPremiumCountryHungaryDeviceAndroid 9 phone, desktop PCOperating SystemAndroid, Windows 10 My Question or IssueMy likes keep disappearing from songs, randomly. It's something like if i like new songs, older likes removed. Are the number of likes a...

  • Casual Listener
  • Plan Premium Country Hungary Device Android 9 phone, desktop PC Operating System Android, Windows 10   My Question or Issue My likes keep disappearing from songs, randomly. It's s...
  • _WERM_
  • Casual Listener
  • 8493 Views
  • 25 replies
  • 8 likes
  • bug
    disappearing
    like
    limit
  • 8493 Views
  • 25 replies
  • 8 likes

Solved!! I Want To Complain

I really hope someone from Spotify sees this, and not just other users. First of all, I want to complain about being forced to post in a community. I find it ironic that I pay you for a service, yet when I have a problem I have to ask people who don'...

  • Casual Listener
  • ...ddress all this time, and now, you want to verify... The reason I came here tonight is that songs keep disappearing from my like list and from my playlists. I know what the problem is, I just don't l...
  • OneByBoo
  • Roadie
  • 1960 Views
  • 4 replies
  • 6 likes
  • complaint
    disappearing
    service
  • 1960 Views
  • 4 replies
  • 6 likes