Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: library malfunction

Labels

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • ssurak
  • Casual Listener
  • 201350 Views
  • 71 replies
  • 73 likes
  • 201350 Views
  • 71 replies
  • 73 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • fede160493
  • Gig Goer
  • 69183 Views
  • 107 replies
  • 40 likes
  • 69183 Views
  • 107 replies
  • 40 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Not applicable
  • 146414 Views
  • 66 replies
  • 49 likes
  • Connect
    JAM
  • 146414 Views
  • 66 replies
  • 49 likes

Superuser Contribution Saved album discrepancies between library and artist page

Plan : PremiumCountry : FrancePlatform : Android (8 & 10), Linux Desktop client, iOS (13), Web Player My Question or IssueI have notice there are large discrepancies between the "Library > Albums" view and the list of albums present on the artist's p...

Capture d’écran de 2020-05-16 11-04-45.png Capture d’écran de 2020-05-16 11-05-18.png
  • Music Fan
  • Plan : Premium Country : France Platform : Android (8 & 10), Linux Desktop client, iOS (13), Web Player   My Question or Issue I have notice there are large discrepancies between t...
  • Link85
  • Music Fan
  • 733 Views
  • 5 replies
  • 0 likes
  • library malfunction
  • 733 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist folders not syncing across devices?

I just found out you could sort your playlists into folders on desktop, which was awesome because that's something I've been wanting for a while. So I sorted all my playlists into appropriate folders... ...then I opened the app and it's completely of...

  • Newbie
  • I just found out you could sort your playlists into folders on desktop, which was awesome because that's something I've been wanting for a while. So I sorted all my playlists into appropriate folders...
  • Katerina
  • Spotify Legend
  • 2463 Views
  • 2 replies
  • 1 likes
  • Android
    Folder Playlist
    library malfunction
    playlist folders
    Playlist Organization
    Playlist Placement
    Sync issue
    synching devices
  • 2463 Views
  • 2 replies
  • 1 likes