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Alexa won’t play playlists

Alexa won’t play playlists

Plan

Premium

Country

France

Device

iPhone 8

Operating System

ios 13

 

My Question or Issue

Alexa Echo will not play any of my playlists! Ive tried various phrases and also uninstalled and reinstalled my Echo several times, I’ve also unlinked and relinked my Spotify account with Alexa and also made sure Spotify is my default Music Player!..and still no luck, I’ve renamed my playlist and it won’t play any of them 😞    Alexa does one of two different things

1: plays Radom music from Spotify related to the playlist name (ie my playlist is called Mark, and Alexa replies with “playing mark from Spotify”)  

OR  

2:Alexa says she can’t find a playlist named like this ...

please could someone help me 🙂

 

thanks in advance Mark 

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